As a means to increase security and protect our travelers’ information, the University has instituted new international travel booking procedures. Effective immediately, all international travel requiring ticketing within 72 hours of the departure must be called into a BCD Agent at 617-353-1700 or 866-535-3238. For security purposes and to prevent fraud, the online booking tool, Concur, will show but not allow flights to be booked for travel from any region other than North America occurring within 72 hours of departure. Also, if the flight departure country is South Africa, Concur will show but not allow the flight to be booked. Instead, please call a BCD Agent.
All international reservations booked on Concur (in advance of the 72 hour restriction), will be routed to a BCD Agent for review prior to ticketing. This will enable BCD to review and investigate any suspicious activity.
If you have any questions or concerns, please call Boston University’s Travel Manager at 617-358-6894 or email BUtravel@bu.edu.