The SHS Medical Records group is dedicated to maintaining your medical records and keeping your health information private and secure in accordance with federal privacy and state regulations. Medical records are kept for 20 years after the patient’s last visit or final treatment. Patients have the right to review and receive copies of their medical records.
Good news! If you are a current or former student, your immunization records are quickly available to view and download via the BU Student Link under Medical Immunization Compliance.
Under federal and state law, a patient has a right to request a copy of their medical records. However, a completed written authorization is required prior to processing the request. For your convenience, SHS has made available a Medical Records Release Form that may be downloaded for your personal use, signed, and uploaded online via Patient Connect. To help us process your request, please follow carefully the instructions below to ensure that the authorization is accurate and complete.
Complete Medical Records Release Form
If you were a patient at SHS and would like a copy of your medical records, you must first download and complete the Medical Records Release Form. Before we can release your medical records, please submit it to SHS using one of the following methods:
You can securely upload the Medical Records Release Form to Patient Connect through Messages (option 1) as a message attachment. We encourage you to upload medical records to Patient Connect because they can be uploaded anytime for your convenience.
Mail or Drop Off
Boston University Student Health Services
881 Commonwealth Avenue
Boston, MA 02215
View Primary Care’s business hours.
When to expect your records?
Once we receive the form, we will need 7-10 business days to find your information and send it off to where it needs to go.
Still Have Questions?
Please contact us through Patient Connect under Messages for assistance with all your medical records questions.