Emergency BU Alert Boston University's Charles River and Medical Center Campuses will be closed all day Tuesday, January 27, 2015. When classes resume, they will resume on the regular class schedule. Whether or how classes are to be made up is at the discretion of the faculty member. Please note: Employees in essential services must report as scheduled. Essential services include, but are not limited to, University Police, Public Safety, Emergency Patient Treatment, Facilities Management and Planning, Environmental Health & Safety, University Dining Services, Mail Services, Student Health Services, Occupational and Environmental Medicine and the University Switchboard. For the very latest information, please go to BU Today at http://www.bu.edu/today and the Emergency Communications page at http://www.bu.edu/ehs/comm

Positive Feedback and Reinforcement

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Positive feedback motivates students and encourages them to continue doing their jobs well. Positive feedback is most effective when you:

  • Recognize a specific action/behavior.
  • Give it as soon as possible after the student’s good work occurs.
  • Deliver it in a sincere manner.
  • Direct it toward an individual rather than a group.
  • Adapt it to the student’s style/preference.
  • Keep it proportional to the work being recognized.

It is also a good idea to express general appreciation to your student employees for the outstanding support that they provide. Ways you might do this include:

  • Celebrating National Student Employment Week. Supervisors receive information during the spring semester regarding this important event.
  • Nominating excellent student employees for Student Employee of the Year. Supervisors receive information in January regarding the nomination process.
  • Sending students thank-you notes, or creating a large thank-you note, signed by all staff members, to display in the department.
  • Creating awards or certificates to give to your students. (Best Customer Service, Most Professional, Most Likely to Show up in a Snow Storm, etc.)
  • Providing students with letters of recommendation for their job searches.
  • Offering occasional “treat breaks” such as popcorn, candy, cookies, etc.
  • Celebrating the birthdays of student staff members.

Be creative!

For more information on the topic of positive feedback, see Bringing Out the Best in People, by Alan Loy.