RIMS Service Request Form

This form is to be the primary means of communication for requesting new features in RIMS as well as changes to existing modules.

Date*
Title of Request*
A brief meaningful title for your service request
Change Requester*
Individual responsible for the submission of the request and to serve as the point of contact for any questions
Change Requester's Email Address*
Change Requester's Phone Number*
Summary of Changes*
Provide a brief description of the change itself, a high level of what needs to be done.
Change Type*
- New Feature
- Change to Existing Feature
- New Module and/or Project
Business Reason for Request*
Why is this feature needed? Briefly describe the business driver for the request – how it ultimately improves service for the customer.
Business Department*
What department is this change for (IBC, EHS, IACUC, etc.)
Will Other Departmental Approvals Be Required?*
- Yes
- No
Will other departments potentially be affected by this request?
Other Departments:
Please list all departments that potentially may be affected by this request
Workflow
Please describe in detail the workflow for this request, from start to finish.
Other modules on RIMS that may be affected*
Change Urgency *
- Normal
- Emergency
Change Urgency Explanation
Please explain why this is an emergency change, and include a date upon which it must be finished. The RIMS team reserves the right to review and reprioritize this and all requests, as necessary.
Comments
Upload supporting documentation, as necessary
Use this box to upload supporting documentation, including report examples, workflows, PDFs, etc. If you have more than one file to upload, please combine them into a single file before uploading.

RIMS Service Request Form

RIMS Service Request Form

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