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Frequently Asked Questions

The Office of the University Registrar is located at 881 Commonwealth Avenue, on the second floor. This office provides services to students, alumni, and other clients in the University community and beyond. The Office of the University Registrar collects and disseminates registration and academic information.

How can I get a transcript?
Please visit our transcript ordering section.

What is the difference between official and unofficial transcripts?
Official transcripts have the Boston University seal and the Registrar's signature. Official transcripts are often required for scholarships and graduate schools' applications.

I need my transcript very quickly. Is there anything I can do to speed up the process?
Transcripts requested online or in person are mailed the following business day. The Transcript Department is often able to make special accommodations for students with urgent requests. For more information, please call 617/353-3616. Most students who make their requests in person at the Registrar's Office will receive their official transcripts immediately, or the transcript can be sent overnight delivery via our express courier, FedEX, for an additional fee of $15.00 per address to destinations in the continental United States. FedEx does not deliver to P.O. Boxes. Please call 617/353-3616 to inquire about international rates.

I can't make it into the Office of the University Registrar to request my transcript. Can my roommate pick one up for me?
Yes. He or she must present a letter signed by you, which states that you allow your roommate to receive your transcripts. Also, the individual authorized to pick up your transcripts must provide photo identification and pay the transcript fees. Transcripts will be provided in a sealed envelope. Transcripts will not be released if you have not fulfilled your financial obligation to the University.

Has the instructor changed my grade yet?
To check the status of a grade, students should check the Student Link. Grades cannot be released over the telephone.

Can you hold my transcript request until my grade change is posted?
No. The Transcript Department does not hold requests pending grade changes or transfer credits. Students should check the Student Link or follow up with the Office of the University Registrar to verify that the desired changes have been made before requesting a transcript.

Have you received my external credits or test scores yet?
Transfer credits are first sent to the individual School or College for approval. You can view your transfer credits and their evaluations on the Student Link. If you have any other questions, you should follow up with your School or College.

How do I verify that I am a student at B.U.?
Current students can print out a document on the Student Link under "Proof of Enrollment" on the Personal tab. Proof of Enrollment statements can also be obtained at the Office of the University Registrar on a walk-in basis.

How do I verify that my account is fully paid?
Use the Student Account Inquiry function, under Money Matters, on the Student Link.

How do I withdraw or take a leave of absence from the University?
If you are an undergraduate degree student, you need to contact the University Service Center at 881 Commonwealth Avenue. If you are a graduate student, you can apply for a Leave of Absence or an Official Withdrawal at your School's Records or Academic Dean's office. MET non-degree students and Evening Division students must go to the Dean's Office at Metropolitan College.

How do I get my AAC (Advising Authorization Code)?
Contact your academic advisor. These codes can only be obtained from academic advisors.

Will I be receiving a Course Confirmation?
Continuing students should log in to the Student Link to view and confirm their class schedules; new students will receive course confirmations by mail.

How can I qualify for more credits with no extra charge?
Certain schools such as CAS, SMG, COM, and CFA automatically give undergraduate seniors overload approval up to 20 credits. Any other student should inquire with his or her School or College about the criteria for overload approval.
 
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Office of the University Registrar | 881 Commonwealth Ave. | Boston, MA 02215 | Phone:617-353-3612 | Fax:617-358-1689
Open Monday through Friday, 9 a.m. to 5 p.m.