580 Tenant Services
The Boston University Real Estate office offers many services that you may not find through private landlords.
The Boston University Police
All apartments owned by Boston University are patrolled by the Boston University Police as well as the Boston or Brookline Police dependent upon location. Boston University is situated in an urban location and your safety and peace of mind are paramount. The Boston University Police offers many programs aimed at helping to ensure your safety. While the University is not immune to the problems of urban life its nice to know there are at least two full service police departments patrolling the campus. You can contact the Boston University Police by telephone at (617) 353-2121 for more information.
Fire safety is a serious matter. Please see the Boston University Office of Environmental Health and Safety site for important information
24 Hour Emergency Maintenance
Maintenance requests during regular business hours (Monday through Friday from 9 am until 5 pm) should be telephoned into our maintenance office at (617) 353-4102. After-hour emergency maintenance services should be telephoned into the Facilities Management (FM) Department Emergency Desk at (617) 353-2105.
The superintendent of the building is available after 5 p.m. during week days as well as on week-ends and holidays to assist you with lockouts or to provide any assistance that he can provide in case of an emergency. Please be sure to contact the Boston University Police first at (617) 353-2121 when any emergency arises. The superintendent is also available to provide you with keys for after hour or week-end move-ins. Our office should always be contacted in advance of after hour move-ins or move-outs in order to facilitate the process. Please note that there is a $10.00 charge for after hour lockouts services. Below you can find the name and contact information of the 580 Commonwealth Avenue superintendent:
580 Commonwealth Avenue Apt. 510
Boston University has provided recycling bins through out the Boston University Charles River Campus. Please visit the BU Sustainability website to see where the closest recycling container is for you.