Dean Freeman Offers “Rules of Engagement” for Global Executives in WSJ

in Dean Freeman, News
March 11th, 2014

Freeman: Treat each other with dignity, fairness, and respect

The Wall Street Journal‘s online portal “The Experts,” which features video chats and short online posts from an exclusive group of industry and thought leaders, posed this question to Allen Questrom Professor and Dean Ken Freeman: What’s the secret to getting C-suite executives to work better together?

Freeman, a former CEO himself, offered this advice:

Start by living the same values with your senior executives that you have shared with your entire organization.

Treat each other with dignity, fairness and respect. Establish “rules of engagement” to encourage open sharing of points of view, and drive alignment when the final decision on an issue is made.

More and more companies are scattering their C-suite executives around the world to get closer to the customer. A good move commercially, that requires leaders to identify new ways to engage with each other… frequent video conferences, check-ins, scheduled face-to-face live meetings. Trust is built over years and can be lost in moments.

View “The Experts” post here.