BUworks: Internal Service Request Lab
Internal Service Request Lab
Course type: Hands-on lab; At times when webinar trainings are offered, please note the "expected duration" of time will decrease due to lack of of hands on activity.
Course level: Basic
Expected duration: 2 hours
Description: We will explore the Internal Service Request process and how to create and manage a request for services from an Internal Service Provider.
Target Audience: (1) employees who are reasonably new to the University or to their business role; (2) department administrators charged with requesting for services from an Internal Service provider.
Prerequisites/Requirements: You have confirmed with your manager and supervisor that this course is appropriate to your business role.
You are required to have the Internal Service Requester Role (E.FI.Internal_Service_Requestr - Role). This role will allow access to the ISR via BUworks Central and WebGUI transactions.