UTG31: Communications
Mixed messages, misunderstandings, and misconceptions can have your team working hard but not working on the same page. Improving workplace communication will help improve your teams operational smoothness, increase productivity and have everyone working toward the same goal! This basic communication skills program will help identify important workplace communication skills and covers the fundamentals of interpersonal communication. Participants should gain a better understanding of what good communication skills look like and what they can do to improve their abilities.
What You Will Learn:
• Improve workplace communication skills
• Identify common communication problems.
• Verbal Communication
• Identify what their non-verbal messages are telling others.
• Listening Skills (Active, Passive and Reflective Listening).
• Develop skills in listening actively and empathetically.
Who Should Attend:
• Employees interested in improving their communications skills