Care Management Practice


Social service practitioners have traditionally played an important role in care management, the collaborative process of assessment, facilitation, and coordination for provision of care services and supports to older adults and people with disabilities. With current developments in the health and long-term-care system, that role remains crucial, especially in managing the care of such individuals who wish to live as independently as possible. This course provides an overview of care management in social service practice and presents the latest in skills and tools for providing appropriate solutions and support for clients and their families. Participants will also learn about long-term-care management services and resources available in the community. (2 CEUs)

Course Benefits
  • Knowledge of (1) how care transitions relate to care continuum; (2) the most common care-transitions interventions and activities, and how these address the barriers to good care; and (3) the most commonly used evidence-based models.
  • Understanding of the role of practitioners, as well as healthcare and community-based organizations, in transitional care.
  • Skills to (1) communicate with other health and social service team members; and (2) form relationships with clients and families, perform assessments, coordinate care, and assist in planning discharges and post-discharge follow-up.



  • General Public: $60.00