Using MyPrint

You can use the MyPrint system to print from your own computer, or from a designated print center such as the BU Common @ Mugar, and pick up your document(s) at the locations listed below. Follow the instructions provided on this page to configure the MyPrint drivers on your own computer. Once they are installed, you will use File-Print (or comparable) to send your print jobs to the MyPrint printers, just as you would if you were sending them to a local printer.

Need help? Visit one of the IT Help Center locations at Mugar Library and 533 Commonwealth Avenue, Kenmore Square.

Everyone with a BU login name and Kerberos password is eligible to use MyPrint. Each semester you will be given an allocated number of sheets. After exceeding that allocation, you will be able to print with Convenience Points at a cost of 8 cents per sheet. For more detailed information, read About MyPrint

Note:

  • MyPrint is for use in printing from your personal computer to specific campus locations.
  • A "sheet" is counted once whether the print is single or double-sided.
  • On the Charles River Campus, print allocations will be reset in early August after Summer Term ends, in early January after Intersession, and in late May after Commencement. Exact dates will be posted in advance in the bulletin area above My Jobs. Please note that unused allocations do not carry over after a reset.
  • There are no color printers on the network.
  • Please be aware that there is NO COLLATING. If you send more than one copy of a document, it will print as 1/1, 2/2, 3/3 rather than 123/123. With that in mind, if you want 2 copies of a multi-page document, you should submit and release it 2 times.
  • The Mugar Print Center printers are the best choice when you need high speed printing or have particularly large jobs. Mugar printers run approximately 100 pages per minute, while all other MyPrint printers run 50 ppm. Also note that *very* large jobs are best printed to Mugar before 9:00 a.m. or after 5:00 p.m.
  • At most locations (including Mugar and all residences) every effort will be made to hold printed jobs for five days before they are recycled.
  • Jobs that are queued for print will be held for 24 hours in your list at MyJobs and can be released at any point during that time period.
  • Try to avoid sending print jobs until you're certain you'll release them to print. Print jobs that are posted unnecessarily require processing time that can cause delays for everyone using the MyPrint system.
  • You cannot print to a MyPrint printer from an iPad. MyPrint printers are not compatible with AirPrint.

Please follow the links below to configure the MyPrint drivers and use MyPrint:

Mac OS X 10.5 or later

Older OS? Please follow our separate instructions.

NOTE: If you recently installed Mac OS 10.7 (Lion) and can no longer print

If you recently installed Mac OS 10.7 (Lion) over an existing system in which MyPrint printers were already installed, you could find that those pre-existing printers no longer function properly. You can resolve the issue by removing the ad\ from your Keychain. However, if that doesn’t solve the problem, you should delete the printer(s) and set them up again, following the instructions below.

1. If you are off campus, use the VPN

If you are in an off-campus location, you will first need to connect to the VPN - login at http://vpn.bu.edu. Once you are connected to the VPN, you should follow the instructions below to begin printing. If you are printing from an on-campus location, or if you are already connected to the VPN, you are ready for the next step.

2. Perform the following steps once to set up your printer(s)

The following steps will only need to be performed once on each computer from which you plan to print.

  1. Go to the Apple menu and open System Preferences
  2. Click on Print & Fax. (If you do not see Print & Fax, click the Show All button.)
  3. Within the Printing section, click on the + icon to add a new printer.
  4. On the toolbar at the top part of the window, look for an Advanced (gear) icon.

    If you do not see it, add it as described in step 5. If you do, skip to step 6.
  5. Hold down the Control key while clicking anywhere on the toolbar of that window (for example, on the More Printers icon), then choose Customize Toolbar from the menu that appears. Drag the Advanced (gear) icon to the toolbar and click Done.)
  6. Click the Advanced (gear) icon.
  7. From the Type menu, choose Windows. It could take a minute before you are able to choose anything from the Type menu.
  8. Enter the Queue (or URL) as smb://myprint.ad.bu.edu/printername - substituting the name of the printer from the list below that you wish to use (e.g. smb://myprint.ad.bu.edu/myles-ss).
  9. In the Name field, type a nickname that you would like to use for this printer (e.g. Myles-ss).
  10. Select Generic Postscript Printer as the Print Using driver. Then click Add.
  11. An Installable Options window will open next. Select the Duplex Printing Unit option in this window before selecting Continue.
  12. Once you have added all of the printers you want to add, you can close the Print & Fax window.

3. Print

  1. Open the file you wish to print
  2. Go the File menu and choose Print. From the printer dropdown, select the printer that you want to use.
    Those who did not already add the Duplex Printing Unit will need to take an additional, one-time step in order to print double-sided. Go to System Preferences, Print & Fax, select the double-sided printer, then select Options & Supplies, select the Driver tab and check the Duplex Printing Unit option. Click OK to finish.
  3. Click the Print button.
  4. When the authentication dialog appears, enter the following information: If your print will not queue and you are not asked to authenticate:
    • Mac OS X 10.5 through 10.8: Open the print queue from the dock and double-click on the queued job.
    • Mac OS X 10.9 (Mavericks) or later: Open the print queue from the dock and click once on the job to select it, then open the Jobs menu at the top of your screen and choose Resume Job.
  5. Your job is now queued for printing. However, it will not be released (nor will your quota be charged) until you proceed with the next step.
  6. Once you are ready to have the document printed and your quota charged, go to MyJobs to release the job. If you don't see your job listed there immediately, it could mean there is a time lag in the queue. However, it should appear as a "pending" job very shortly and be ready to release soon after that.

Windows

1. If you are off campus, use the VPN

If you are in an off-campus location, you will first need to connect to the VPN - login at http://vpn.bu.edu. Once you are connected to the VPN, you should follow the instructions below to begin printing. If you are printing from an on-campus location, or if you are already connected to the VPN, you are ready for the next step.

2. Perform the following steps once to set up your printer(s)*

*Unless you are a Windows Home user, the following steps will only need to be performed once, on each computer that you plan to print from. (Windows Home users do not have an option to save the password and will have to repeat steps 1-3 below after every reboot. Unfortunately, Home users will not be prompted for the password or given a reminder; the print job will simply fail.)

  1. Go to the Start Menu and select Run. If you do not see the Run Program (e.g. Windows 7 users) go to "Search Programs and Files" and type "Run" (no quotes). You will then be able to see it and hit Enter to launch it.
  2. Within the Run window, type \\myprint.ad.bu.edu and click OK.



  3. When the authentication dialog appears, enter the following information OR
    if an authentication request does not appear but you can see printers listed, you are already authenticated and can proceed to Step 4.
  4. A window will appear that displays available printers.



  5. Double click the printer you want installed on your system. (You will need to install them one at a time.)
  6. The driver will automatically be downloaded and installed on your system. If prompted, indicate that you "Trust the source" and "Install" the printer.
  7. Once you've installed all the printers you want to install, you can close the myprint.ad.bu.edu window.

3. Print

  1. You can now print normally. Go to File-Print in your document and select the printer you want to send to. To add more printers, repeat to the setup steps above for each printer that you want to add.



  2. Your job is now queued for printing but will not be released (and your quota charged) until you proceed with the next step.
  3. Once you are ready to have the document printed and your quota charged, go to MyJobs to release the job. If you don't see your job listed there immediately, it could mean there is a time lag in the queue. However, it should appear as a "pending" job very shortly and be ready to release soon after that.

Kerberos synchronize your account

Use of MyPrint requires that your Kerberos password is synchronized for use with this particular resource. Any account created after April, 2008 should be all set. You are also all set if you are aware that you already use authorized resources (such as an Exchange Server) or wireless via BU (802.1x). It can't hurt to Kerberos synchronize more than once however, so if you aren't sure of your status, feel free to do so (particularly if you are troubleshooting).

To Kerberos synchronize, you will simply need to do a one-time login at www.bu.edu/kpw/printsync/

MyPrint printers, locations, and hours

When you set up a printer using the instructions above, you will have the following printers to choose from. Note that you will need to separately install each printer that you expect to use. For example, if you want to print single-sided in Myles, install myles-ss. If you also want to be able to print double-sided in Myles, you will need to install myles-ds.

Click on the printer name below to see its specific location, or view the complete map.

Printer name Location Usage Regular Hours*
myles-ss Myles Standish Mail Room single-sided

Hours are posted on the MyJobs page.

myles-ds Myles Standish Mail Room double-sided
warren-ss Warren Towers Mail Room single-sided
warren-ds Warren Towers Mail Room double-sided
towers-ss The Towers Mail Room single-sided
towers-ds The Towers Mail Room double-sided
rich-ss Rich Hall Mail Room single-sided
rich-ds Rich Hall Mail Room double-sided
stuvi2-ss Student Village II Mail Room single-sided
stuvi2-ds Student Village II Mail Room double-sided
south-ss South Campus Basement 518 Park Drive single-sided

Hours are posted on the MyJobs page.

south-ds South Campus Basement 518 Park Drive double-sided
smglib-ssSMG -Pardee Library single-sided Monday - Thursday
8am to 11pm
Friday 8am to 8pm
Saturday 10am to 6pm
Sunday 10am to 11pm
Holiday hours may vary
smglib-ds SMG -Pardee Library double-sided
slblib-ss SLB - Science & Engineering single-sided

Monday - Thursday:
8am to midnight
Friday: 8am to 7pm
Saturday: 11am to 7pm
Sunday: Noon to midnight

slblib-ds SLB - Science & Engineering double-sided
perlib-ss SED - Pickering Educational Resources Library single-sided

Monday - Thursday:
8:30am to 9pm
Friday: 8:30am to 5pm Saturday: 10am to 5pm Sunday: Closed

Holidays and Exceptions: http://www.bu.edu/library/education/info.html

perlib-ds SED - Pickering Educational Resources Library double-sided
mugar-ss-staple Mugar Library Print Center single-sided, staple

Hours are posted on the MyJobs page.

Mugar printers are best for particularly large print jobs because they run at 100 ppm. (All other printers run at 50.)

mugar-ds-staple Mugar Library Print Center double-sided, staple
mugar-ss-nostaple Mugar Library Print Center single-sided,
no staple
mugar-ds-nostaple Mugar Library Print Center double-sided,
no staple
sargent-ss Sargent College
Makechnie Study Center
single-sided Hours are outlined on the MSC site.
sargent-ds Sargent College
Makechnie Study Center
double-sided
cfalab-ss CFA - Computer Lab single-sided Hours are outlined on the CFA Information Technology site.
cfalab-ds CFA - Computer Lab double-sided
* Holiday hours will be maintained on the MyJobs page.