RESNET
ResNet offers a high-speed Ethernet connection to each resident in the residence halls. To connect, you'll need a computer that supports Ethernet and an RJ45 Ethernet cable.
The University provides wireless network access in the libraries, large residence hall study lounges, campus dining facilities, the athletic facilities, and many departments and classrooms. All traffic on BU's wireless network is secured and encrypted as described on the page about our wireless network. Wireless access is not available in individual rooms; personal wireless access points interfere with network traffic and are therefore prohibited in the residences.
During fall move-in, the PCSC runs a ResNet Operations Center (ROC), staffed with a small army of technicians. Full-time and student staff provide specialized technical support to students as they return to the residence halls each fall, offering telephone and drop-in support, as well as on-site visits to students’ rooms. Our goal is to get everyone connected to ResNet as quickly as possible.
Your responsibility for securing your Computer in resnet
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You are required to install effective anti-virus and anti-spyware packages in order to connect to the Boston University Campus Network. |
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FAILURE to keep your computer patched and running current anti-virus and anti-spyware software will result in your computer being infected. You could lose your files (Word documents, photos, MP3s, etc.) and you may have to do a full format and reinstall of your operating system. |
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THREE STEPS TO FOLLOW: We maintain a special site, dedicated to securing PCs, at www.bu.edu/pcsc/safe. There you can:
Apple Macintosh computer users should also visit the Apple Product Security site for recommendations. PROTECT YOUR IDENTITY: The same site also provides important recommendations to help you protect your identity. |
SUPPORT for resnet
Need help with your computer or your ResNet connection?
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SOFTWARE: The Office of Information Technology's Personal Computing Support Center (PCSC) is dedicated to helping all Boston University faculty, students, and academic staff use Windows and Macintosh computers effectively. The PCSC can answer your questions and help you resolve problems with your computer. Their Web site contains information on all aspects of personal computing, free anti-virus and anti-spyware tools, spam filtering, and free tutorials. For more information, see our Web site at www.bu.edu/pcsc, or contact us at pcsc@bu.edu or 617-353-7272 (353-PCSC). |
| HARDWARE: University Computers (UC), a department of the Office of Information Technology, performs manufacturer-authorized warranty service and out-of-warranty repairs for all major brands. University Computers also offers computer systems, accessories, and software at special, educational prices. For more information, see www.bu.edu/univcomp, call 617-353-1800, or visit the store at 533 Commonwealth Avenue, in Kenmore Square next to the Barnes & Noble BU Bookstore. |
RESNET COMPUTER LABS
The ResNet Computer Labs (RCLs) are available for use by students with a valid Boston University ID. Consultants are on hand to answer questions and to provide assistance. The Windows PCs in the labs are connected to the ACS quota system, allowing users to print to our laser printers and deduct the cost from their print quota.
Applications available in the labs include Microsoft Office (Word, Excel, Power Point, Access); Adobe Photoshop, Illustrator, Acrobat, and Pagemaker; Macromedia Dreamweaver, Flash, Fireworks, and Contribute; GhostScript; X-Win32; SPSS; and AOL Instant Messenger.
See the RCL site for locations, hours, and more information.
OTHER COMPUTER LABS
- 111 Cummington Street PC Lab -- centrally located on campus, and open mostly 24/7, this lab offers approximately 125 PCs and printing facilities. Check the hours for availability.
- Mugar Memorial Library -- A somewhat smaller lab, with the same resources as the 111 Cummington Street lab, is located on the first floor of the library.
- A comprehensive list of labs, including those maintained by other departments, can be found here.
ResNet Policies, fees, and FAQs
- Ethics: Boston University's Conditions of Use and Policy on Computing Ethics.
- ResNet Fee: For answers to questions about the University's ResNet Fee, please visit Student Accounting Services' ResNet Fee FAQ.
- NetReg: For more information about policies and procedures related to NetReg, please refer to the NetReg FAQ.
WE'RE HIRING!
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