general mail management information
Setting up a desktop e-mail program (as an alternative to Web-based mail)
Basic configuration settings for use of a desktop e-mail program
Address book and LDAP topics
Trouble
sending mail?
Switching from POP to IMAP
Getting
a new computer or changing desktop e-mail programs
Configuring e-mail on a handheld device
Accessing AOL mail through a desktop mail program
NOTE: Are you a distance education student? If so, you do not have an e-mail account on a BU server. What you do have is a BU e-mail address that can be set to forward mail to a real e-mail account, using the page at www.bu.edu/directory/change-entry.html.
Managing unwanted/spam e-mail
Filtering spam
Viruses sent through
e-mail
Viewing message headers
Understanding spoofed messages and identity theft
Send and receive help
Trouble
sending mail?
Blocked attachments
How to send a message in HTML format
How to set up a Majordomo mailing
list including (for faculty only) course mailing lists
NOTE: The maximum total size of an outgoing message on acs-smtp.bu.edu is 100
Mbytes. (That's the maximum total message size, not the size of any one
attachment.)
Managing multiple e-mail addresses
Forward BU e-mail to a different e-mail account
"E-mail Forwarding for Life" for BU alumni and graduating students
Recovering accidentally-deleted messages
Mail stored on the server can be restored using the restore request page.
If you are using a desktop mail program (and depending on the situation) mail stored locally (on your own computer) can possibly be restored to your mail program by following our instructions on importing messages manually
Mail quota information
See
your mail quota.
What to do if you go over quota
Password
Change
your Kerberos password
Forgot
your password?
Remove
a stored password from a desktop mail program
Early Bird help
Time to renew your account? Your BU login name must be renewed after you arrive on campus for the start of the semester. To renew, bring your official Boston University picture ID to the I/O Services Window, in the basement of 111 Cummington Street. Students on the Medical Campus can renew at the Computer Lab at the Alumni Medical Library at 715 Albany Street, 11th floor.
You will also be required to pick a new password. If you use a desktop mail program and had saved your current/old password, read our instructions on clearing it out so you can begin to use the new one.
Want more information about the Early Bird program? See www.bu.edu/computing/earlybird/.
Forwarding or graduating
Forward BU e-mail to a different e-mail account
"E-mail Forwarding
for Life" for BU alumni and graduating students
Graduating?
Folder management
Create
IMAP folders for storing messages
Synchronize your messages or folders if you are not able to see them
Viewing news content
View RSS content
Using newsgroups
