Frequently Asked Questions

Have a question? Chances are we can help you find the answer. Take a look at these frequently asked questions from fellow BU parents.

What is FYSOP?

The First Year Student Outreach Project is a unique opportunity for incoming students to get settled in their new community by performing a week of service before classes begin. Volunteers move into their residences early, participate in a program orientation, a full day of education, and three full days of direct service in a specific issue area with other incoming students and current-student staff leaders. Many students say it is one of their fondest memories as a BU student.

Visit the Community Service Center website for more information about FYSOP.

What is Matriculation?

New Student Matriculation is a ceremony in which President Brown and University staff and administrators officially welcome new students into the Boston University community. Other than Commencement, this is the only time when an entire class will collectively be together. The ceremony usually takes place in Agganis Arena during Move-In Weekend. Parents and family members are welcome to attend.

Moving-In
How does move-in work? Are there places to park and unload the car?

During move-in weekend the BU parking lots are open for free. There are some specific traffic rules that apply, but BUPD officers are available to direct traffic. Once on campus, students should go to their residence halls to sign a residence hall agreement form and receive their keys. The Scarlet Squad, current students and faculty members, are available to assist students during the move-in process.

Can I ship things to my son or daughter’s residence hall?

You may ship items to your son or daughter’s residence hall. However, packages will not be accepted before students move in. The UPS Store offers a ship-ahead program and can accept packages prior to move-in. Visit the UPS Store’s Ship Ahead Service for details.

Where can we pick up rack-raisers and the micro-fridge we rented?

If a micro-fridge has been rented it should already be in your son or daughter’s room when you arrive. Rack-raisers can be picked up at the Vending Services office which is located at 302 Babcock St located in West Campus. Please visit the Vending Services website for more information about ordering micro-fridges and rack-raisers.

We’re from out-of-state, is there somewhere near campus to buy dorm materials once we’re in Boston?

The Boston University Bookstore, Barnes and Noble at Boston University, sells dorm essentials, and will even deliver items to on-campus residences. There is also a Bed, Bath, & Beyond close to campus located at the Landmark Center. Many students order dorm materials through the Bed, Bath, and Beyond website and pick up at the Boston location.

Moving-Out
Does BU offer storage for students’ belongings during the summer?

The UPS Store Storage Programs is the only Boston University endorsed storage and shipping vendor. Please visit their website for information and to sign up.

Parent Orientation
Is there a parent component to Summer Orientation? Is it mandatory?

There is a Parent Orientation program offered to parents/guardians of incoming students. It is not mandatory. However, many parents find it beneficial. There are plenty of opportunities for parents to interact with current students, faculty members, and administrators – giving them a chance to ask questions, learn more about the University community, and socialize. There is also a sibling component to Orientation. Visit the BU Orientation website for more information.

Are housing accommodations offered to parents during Orientation?

Yes, BU offers on-campus housing for parents* participating in Parent Orientation for a small fee. Families are welcome to join us at our newest residence hall, 33 Agganis Way, located adjacent to West Campus. It is an air conditioned building with apartment and suite-style units. Visit the Orientation website for more information on Parent Orientation.

*Your student will not be allowed to stay with you.

Parents Weekend

When is Parents Weekend?

Parents Weekend typically takes place the third weekend in October, which is also the same weekend as the Head of the Charles Regatta – one of the biggest Regattas in the world.

Where can I view a schedule of Parents Weekend events?

A schedule of Parents Weekend events will be available to view once the fall semester is underway through the Orientation website at www.bu.edu/orientation. You can also find out details on how to register for Parents Weekend and purchase tickets for specific events.

How can I register for Parents Weekend?

A schedule of Parents Weekend events will be available to view once the fall semester is underway through the Orientation website at www.bu.edu/orientation. You can also find out details on how to register for Parents Weekend and purchase tickets for specific events.

Is housing offered for parents during Parents Weekend?

Where can I find a list of area hotels?

Housing is not offered for parents during Parents Weekend because all the residence halls are occupied by students. BU recommends this list of local hotels.

Tuition & Billing
Where can I find tuition and billing information?

Student Accounting Services is responsible for billing students and processing payments. Their website provides information about payment deadlines, options, and plans.

Who should my student contact if he/she is sick?

Students should contact Student Health Services. A student may use Student Health Services if they are:

  • A full-time BU student, regardless of your insurance choice.
  • A student who participates in at least 9 credit hours.
  • Any student with the Student Health Insurance Plan.
  • A summer student or a participant in one of the high school summer programs.

Appointments can be made through the Student Health Services website – or in case of an emergency a student should call 617-353-2121.

May I see my son/daughter’s grades?

Only through ShareLink access you may view your son/daughter’s information. ShareLink provides secure access to parents, employers, a student has authorized to view the student’s academic and financial information. The student must use the Student Link to sponsor a login account for each person who will have access. The student also specifies the information available to each party and controls the duration of access.