Tenant Services

The Boston University Office of Rental Property Management offers many services that you may not find through private landlords.

Location

All Boston University owned apartments are conveniently located on campus. In most cases only a five to ten minute walk to most campus facilities as well as close proximity to many of Boston’s cultural and entertainment centers.

The Boston University Police

All apartments owned by Boston University are patrolled by the Boston University Police as well as the Boston or Brookline Police dependant upon location. Boston University is situated in an urban location and your safety and peace of mind are paramount. The Boston University Police offer many programs aimed at helping to ensure your safety. While the University is not immune to the problems of urban life its nice to know that there are at least two full service police departments patrolling the campus. Click on the link or contact them by telephone at 617-353-2121 for more information.

Fire Safety

Fire safety is a serious matter. Please see the Boston University Office of Enviromental Safety site for important information.

24 Hour Emergency Maintenance

The Physical Plant or the more familiar term of Facilities Management and Planning Department provides  24-hour emergency maintenance service for after hour maintenance emergencies. Maintenance requests during regular business hours should be telephoned into our maintenance office at (617) 353-4102. After hour maintenance emergencies should be telephoned into the Physical Plants Emergency Desk at 617-353-2105. For more information regarding the Physical Plant please click on the link.

Superintendent

The building superintendent is available after 5:00 PM week days and on weekends to assist you with lockouts or to provide any assistance that she can provide in case of emergency. Please be sure to contact the Boston University Police first regarding any security related emergencies at 617-353-2121. The superintendent is also available to provide your keys for after hour or weekend move ins. They are also available to obtain your keys for after hour or weekend move outs. Our office should always be contacted in advance of after hour move ins or move outs in order to facilitate the process. The building superintendant is Samanda Bryant. Samanda can be contacted by telephone at (404) 630-6844.

Recycling

Boston University has provided recycling bins through out the Boston University Charles River Campus. Please visit the Recycling Office to see where the closest recycling container is for you!