What kinds of issues can the ombuds help with?

group of students

Any type of University-related problem may be brought to the ombuds office by any member of the BU community.  Here are examples of common problems the Ombuds handles.

  • Requests for clarification of a policy or process.
  • Help dealing with concerns about conflicts.
  • Help dealing with concerns about unethical, uncivil, or inappropriate behavior.
  • Help dealing with perceptions of financial malfeasance.
  • Questions about health and life safety.
  • Concerns about office politics, workplace climate, and work equity
  • Questions about intellectual property.
  • Guidance on how to have difficult conversations and communicate respectfully.
  • Problems with institutional non-responsiveness and red-tape.
  • Concerns about procedural fairness or due process.