Contact Us

Charles River Office

930 Commonwealth Avenue
Boston, MA 02215
(617) 358-5960

*The BU Ombuds Office has moved its Charles River Campus Office from Kenmore Square to 930 Commonwealth Avenue at the corner of Pleasant Street.  Click here for a map.

Getting here:

  1. By BU Shuttle

Take the BU Shuttle to the C7: College of Fine Arts stop.  Click here for the BU Shuttle schedule.  Cross Commonwealth Avenue at the Agannis Arena to Pleasant Street.  Walk down Pleasant Street about 250 feet and the building entrance will be on your left.

  1. By the MBTA

Take the Green Line (B-Line /Boston College) Get out at the Pleasant Street stop. Cross to the south side of Commonwealth Avenue  (toward Sullivan Tire) .  Cross Pleasant Street and walk down about 250 feet.  The building will be on your left.

  1. Driving

There is a paid parking lot next door at the 131 Dummer Street Garage. If you have a BU parking pass, you may park at the Agganis Arena garage.   There is also metered parking along Pleasant Street, and Commonwealth Avenue, and free two-hour parking on town of Brookline side streets.

Medical Campus Office

Solomon Carter Fuller Building
Suite 818
85 East Newton Street
Boston, MA 02118
(617) 638-7645

Other Contact Info

You may reach the Ombuds at the phone numbers listed above or via email. However, due to the limits of technology, confidentiality cannot be ensured in email communication.  Thus, you are advised against sending sensitive information via email.

Mailing Address

930 Commonwealth Avenue
Boston, MA 02215