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Grading System and PoliciesStandards of Conduct A student’s standing
in completed courses is indicated by a PLEASE NOTE: Students matriculating in Metropolitan College graduate degree programs are required to maintain high levels of achievement to remain in good standing in their programs. Please refer to the requirements of each program in this bulletin.
Honor PointsHonor points are the numerical equivalents assigned to each letter grade. To determine the total honor points for a course, multiply the number of credits earned by the numerical honor point(s) assigned to the grade (i.e., a 4-credit course awarded an A equals 4 credits multiplied by 4 honor points equals 16 total honor points). Audit/CreditStudents registered for Metropolitan College classes may, with the permission of the instructor, change from credit to audit status (or audit to credit status) at any time through the fifth week of classes. A Class Adjustment Form signed by the instructor of the course must be submitted to the Office of the University Registrar. Policies concerning auditing courses may vary within the different Schools and Colleges of Boston University, and students registering through Metropolitan College for a course in another Boston University School or College must follow the policies established by that School or College. Auditors are subject to full tuition and fees of the course. Pass/FailPlease Note: The Pass/Fail option applies to Metropolitan College undergraduate courses only.Undergraduate students may elect to take up to two (2) nonconcentration courses on a Pass/Fail basis; however, students must obtain approval from their academic counselor and the course instructor. Students must make arrangements for a Pass/Fail grade prior to the first examination or the fifth week of class, whichever comes first. Pass/Fail Approval Forms may be obtained from the Metropolitan College Office of Undergraduate Student Services. Semester Grade Point Index (GPI)The grade point index for a semester is computed by dividing the total semester honor points earned at Boston University by the total semester credits of those subjects completed, with the following exceptions: 1. The grade (P) is not computed in the grade point average. Cumulative Grade Point Average (GPA)The four stipulations listed above for the semester GPI also apply to the cumulative grade point average. The cumulative grade point average is attained by dividing the cumulative honor points earned by the cumulative credits of all those courses completed at Boston University, until either an undergraduate or a graduate degree is earned.Directed StudyDegree candidates at Metropolitan College are eligible to apply for Metropolitan College directed study courses. Directed study courses offer students the opportunity to pursue a specific area in depth and are not substitutes for scheduled course offerings. Students may not apply more than two directed study courses toward graduation requirements. Directed study application forms are available in the Metropolitan College Office of Undergraduate Student Services. Make-Up Examination and Late Final ExaminationsStudents are urged to complete all coursework on time. However, when circumstances require a student to take a final examination late, the student should make arrangements through the course instructor. Incomplete CourseworkNo incomplete grades (I) shall be reported unless the instructor and the student have conferred, the student has presented a compelling reason why a course cannot be completed on schedule, and the instructor has assigned a date (within the time limit specified below) by which time the course requirements must be completed. A “Contract for an Incomplete Grade” must be completed and signed by both the student and the instructor and filed with the Academic Affairs Office of Metropolitan College no later than three weeks after the instructor has reported the incomplete on the grade sheet. No credit for incomplete courses will be granted unless the work is completed by the date assigned, which must be no later than the last day of instruction of the following semester. Students may not complete an incomplete course by sitting through the course, or a significant portion of the course, a second time unless they are willing to audit the course formally and pay appropriate auditing tuition charges. In the event the coursework is not completed by the date assigned, the instructor will change the incomplete grade to the appropriate grade. All remaining incomplete grades will be automatically changed to (F) grades at the conclusion of the semester immediately following the semester for which the (I) grade was originally assigned. Absence for Religious ReasonsAccording to Chapter 151C of the General Laws, Commonwealth of Massachusetts, any student in an educational or vocational training institution, other than a religious or denominational educational or vocational training institution, who is unable, because of his or her religious beliefs, to attend classes or to participate in any examination, study, or work requirements on a particular day, shall be excused from any such examination or study or work requirement, and shall be provided with an opportunity to make up such examination, study, or work requirement that may have been missed because of such absence on any particular day; provided, however, that such makeup examination or work shall not create an unreasonable burden upon such school. No fees of any kind shall be charged by the institution for making available to the said students such opportunity. No adverse or prejudicial effects shall result to students because of their availing themselves of the provisions of this section. Leave of AbsenceStudents must complete the official Leave of Absence/ Withdrawal Form before taking a leave of absence. Students should be aware that they will be reevaluated for degree requirements upon their return. Students may be required to fulfill any new changes in the requirements that occurred up to the point of their return to degree status. Leave of Absence/Withdrawal Forms are available in Room 103, 755 Commonwealth Avenue.Academic ProbationUndergraduate degree candidates must maintain a cumulative Grade Point Average of not less than 2.0 (C) in order to be considered in good academic standing. Any degree candidate falling below a cumulative GPA of 2.0 is subject to review by the Academic Standing Committee of the College and may be placed on probation, or be academically dismissed from the College. Students receive formal notification of this probation and the level of performance required to allow them to continue at Metropolitan College. A nonmatriculated student whose cumulative GPA falls below 2.0 may also be subject to academic review, probation, and dismissal from the College. Dean's ListStudents who achieve academic excellence at Metropolitan College receive recognition on the Dean’s List. A Metropolitan College undergraduate degree candidate who has completed at least four 4-credit courses in one academic year with a minimum grade point average of 3.5 is eligible for the Dean’s List. Students with incomplete grades are ineligible. A letter from the dean is written to each student who receives this honor and a notation is made on the student’s permanent record. Honor SocietyZeta Omicron, the Metropolitan College chapter of Alpha Sigma Lambda, a national honor society for adults in continuing education, was chartered in 1993. The honor society’s purpose is to recognize academic achievement, promote scholarship, and work toward fostering a sense of community at Metropolitan College. Eligibility for membership in the honor society is based on the high standards outlined in the organization’s constitution. Invitations are extended to eligible students semiannually. Promotion and GraduationTo achieve sophomore standing, a student must have completed six courses (24 credits) by the beginning of Semester I of the academic year. To achieve junior standing a student must have completed 14 courses (56 credits) by the beginning of Semester I of the academic year. To achieve senior standing a student must have completed 22 courses (88 credits) by the beginning of Semester I of the academic year. A cumulative GPA of 2.0 (C) is required for graduation. No more than two grades of D can be applied toward any undergraduate degree. Application for graduation must be submitted at least six months before the intended graduation date. The proper forms may be obtained from and should be returned to the Metropolitan College Office of Undergraduate Student Services. Graduation with HonorsFor the degree of Bachelor of Liberal Studies or Bachelor of Science cum laude, magna cum laude, and summa cum laude, the faculty council of Metropolitan College recommends candidates whose scholastic performance reflects high achievement in all courses taken at Boston University. For more information regarding the criteria for graduation with honors, students should contact their academic advisor.TranscriptsCurrent students may order transcripts online through the “Transcript Preview and Ordering” option on the Student Link; there is a $3 fee, payable by credit card, for each official transcript ordered online at the Office of the University Registrar. Please include the following information: full name, including any former names; signature; Boston University ID number or Social Security number; Schools attended and dates; degrees awarded; and complete addresses of transcript destinations. The fee is $5 for each transcript requested in writing, and payment must accompany the request. Processing time for transcript requests is about two business days. The Registrar’s Office does not accept faxed transcript requests. Transcripts can be sent by DHL for an additional $13 per destination to locations within the continental United States. For other destinations, please contact the Transcript Department for the cost. Unofficial transcripts can be obtained in person at the Registrar’s Office during regular business hours. There is no charge for unofficial transcripts. A valid photo ID is required to obtain unofficial and official transcripts if the request is made in person at the Registrar’s Office. Please note that the Registrar’s Office does not mail unofficial transcripts.Challenge and Waiver ExaminationsMetropolitan College degree candidates with specific knowledge in a particular
area may waive certain course requirements. Contact College-Level Examination ProgramThe College-Level Examination Program (CLEP) subject examination offers college credit to individuals with specific knowledge in a particular subject and may be taken at any stage of a student’s academic career. The program allows students to receive up to two years of academic credit by examination for knowledge obtained outside the classroom. These standardized 90-minute, multiple-choice examinations are prepared by the Educational Testing Service. Metropolitan College may accept up to 64 CLEP examination credits. However, CLEP examination credits do not count toward the College’s residency requirement. Students should contact the Metropolitan College Office of Undergraduate Student Services, 617-353-2980, for more information about CLEP. Standards of ConductAcademic ConductThe University considers plagiarism (the use of other people’s words or ideas without proper documentation) and other forms ofcheating serious offenses and enforces serious penalties when they occur. The Metropolitan College Academic Conduct Review Board is charged with overseeing inquiries and formal hearings relating to matters of academic performance in accordance with procedures specified by the Metropolitan College Code of Academic Conduct. Copies of the Code of Academic Conduct with information on rules, penalties, recourse, and procedures can be obtained from the Assistant Dean for Student Services. Policies and procedures concerning matters of academic conduct may vary within the different Schools and Colleges of Boston University. Students enrolled through Metropolitan College for a course in another School or College of Boston University are subject to the policies and procedures established by that School or College. Personal ConductThe University does not condone any behavior that is unlawful under federal, state, or local laws, or that is injurious to another person or to property on the premises of the University. Students whose behavior is found unacceptable under the conditions stated will be subject to the University’s judicial process. A copy of the rules, regulations, penalties, recourse, and procedures can be obtained in the Office of the Dean. AccreditationBoston University is accredited by the New England Association of Schools and Colleges, Inc., one of six nationally recognized regional accrediting agencies. Administrative Policies Relating to Federal GuidelinesVeterans InformationIn cooperation with the Veterans Administration, the University participates in numerous veterans benefits programs, including educational assistance, rehabilitation, deferred payment, and tutorial programs. Any student who is eligible for veterans benefits or would like more
information about VA rules and veterans programs should contact the Boston
University Office of the University Registrar, Family Educational Rights and Privacy ActThe Family Educational Rights and Privacy Act ensures confidentiality of student educational records and restricts disclosure to or access by third parties, except as authorized by law. Parents of dependent students, as defined in Section 152 of the Internal Revenue Code of 1954, are accorded full access by the University to their dependents’ educational records, with certain exceptions, and they may receive copies of their dependents’ grade reports each semester from the Office of the University Registrar. The University assumes that its undergraduate students are financially dependent unless a parent or the student informs the University Access Officer in the Office of the University Registrar that the student is financially independent. Students may provide this notification to the Access Officer via the Financially Independent Student form, a copy of which may be secured from the Office of the University Registrar. Students have the right to inspect their educational records, with certain exceptions. If they believe these records are inaccurate, they may request an amendment and, if denied, have the right to a hearing and to place a letter of disagreement in their file if the outcome of that hearing is negative. Students are eligible under the Act to file a complaint with the U.S. Department of Education Family Policy and Regulations Office, Federal Office Building Number 6, Room 3021, 400 Maryland Ave., S.W., Washington, DC 20202, if they believe Boston University failed to comply with the requirements of the Act. The University’s policies and procedures for implementation of this Act are enumerated in the Notification of Student Rights Regarding Educational Records, copies of which are available to students at the Office of the University Registrar, 881 Commonwealth Avenue, Second Floor, Boston, MA 02215. The University does not release personally identifiable information contained in student educational records except as authorized by law. Boston University has designated certain types of personally identifiable information as “directory information.” These include the student’s name; local or residence hall address, e-mail address; and primary telephone number; College of registration; degree program and major and minor; dates of attendance; part- or full-time status; degrees, honors, and awards received; and hometown for press releases. Students may restrict release of this information if they wish, and this data will not be released by the University except as authorized by law. The Student Activities Office, 775 Commonwealth Avenue, Fourth Floor) and the Athletics Department (285 Babcock Street) may release or publish personally identifiable information on students who participate in officially recognized activities and sports. If students wish to restrict release and/or publication of this information, they should contact the Student Activities Office and the Athletics Department directly. Students are informed of their rights under this law by the University Registrar. The parents of incoming freshmen and transfer students each year are informed of their rights under this law, and how to exercise them, by the President. Equal Opportunity PolicyBoston University prohibits discrimination against any individual on the basis of race, color, religion, sex, age, national origin, physical or mental disability, sexual orientation, marital, parental, or veteran status. This policy extends to all rights, privileges, programs, and activities, including admissions, financial assistance, employment, housing, athletics, and educational programs. Boston University recognizes that nondiscrimination does not ensure that equal opportunity is a reality. The University therefore will continue to take affirmative action to promote equal opportunity for all students, applicants, and employees. Inquiries regarding the application of this policy should be addressed to the Associate Vice President for Human Resources, 25 Buick Street, Boston, MA 02215; 617-353-4477. Disability AccommodationBoston University provides reasonable accommodations to eligible individuals with disabilities in conformance with Section 504 of the Rehabilitation Act of 1973 and with the Americans with Disabilities Act of 1990. Requests for disability accommodations must be made in a timely fashion to the Office of Disability Services, 19 Deerfield Street, Boston, MA 02215; 617-353-3658 (Voice/TTY). Students seeking accommodations must submit appropriate medical documentation and comply with the policies and procedures of the Office of Disability Services. Complaint Procedures in Cases of Alleged Unlawful Discrimination or HarassmentBoston University prohibits discrimination on the basis of race, color, creed, religion, ethnic origin, age, sex, disability, sexual orientation or other unlawful basis. The goal of the procedures outlined below is to ensure that non-discrimination is a reality at Boston University and that no person in the University community is subjected to such unlawful conduct. All members of the University community can assist in the furtherance of this goal by ensuring that complaints of discrimination are promptly directed to the departments or individuals who have been designated to receive them, in accordance with these procedures. Any employee, student or applicant for employment or admission, who believes that he or she has been subjected to any form of unlawful discrimination may make a complaint. Unlawful discrimination includes sexual harassment as well as harassment based on an individual's membership in any other legally protected category. Boston University will conduct a fair and impartial investigation of all such complaints, with due regard for the rights of all parties. Retaliation against any individual who has made a complaint of discrimination, or who has cooperated in the investigation of such a complaint, is unlawful and in violation of Boston University policy. The purpose of these procedures is to ensure that all complaints of discrimination are thoroughly and fairly investigated by authorized University officials who have the necessary expertise. Any complaint of discrimination should be referred to one of the Schools, departments, or individuals who are responsible for receiving or investigating such complaints. Any employee who receives a complaint but who is not specifically designated to formally handle such a complaint is responsible for directing the complainant or otherwise referring the complaint to the appropriate individual. All complaints, either verbal or written, must be referred to the appropriate office, as set forth below. Initiating a ComplaintThe process outlined in this section applies to all complaints of discrimination, except those brought by students on the basis of disability. Students who wish to file a complaint alleging discrimination based on disability should file with the Office of Disability Services, in accordance with the procedures set forth in the last section of this document. An employee, student or applicant for employment or admission who believes that unlawful discrimination has occurred may initiate a complaint either by meeting with the appropriate individual in one of the offices listed below, or by submitting a written complaint to that individual or office. The information provided in the complaint should be as specific as possible regarding the circumstances that precipitated the complaint. The complaint should include the dates and places of the incidents at issue, the individuals involved, the names of any witnesses, any efforts to resolve the matter informally and their results, and any other pertinent information. Offices in Which a Complaint of Discrimination May Be InitiatedThere are a variety of offices available to receive complaints from students, faculty, and staff who believe they have been subjected to unlawful discrimination. Complaints by Students Students may initiate a complaint by speaking to the designated individual in the Dean's Office of the student's School or College, by speaking to a representative in the Office of the Dean of Students, or by contacting the Office of Equal Opportunity. Complaints by Members of the Faculty or Staff Faculty or Staff may initiate a complaint by contacting the Office of Equal Opportunity, or by contacting the Office of Human Resources. Employees in academic units may also initiate a complaint with the designated individual in the Dean's Office. Employees covered by a collective bargaining agreement may have additional options under that agreement for addressing complaints. Complaints from applicants for employment or admission, visitors, or other non-affiliated individuals may be initiated in the Office of Equal Opportunity. Complaints from students, faculty or staff at off-site locations The address and phone number for each of these offices is listed at the end of this document. Names of the designated individuals in the Dean's Offices of the Schools and Colleges may be obtained from the Dean's Office or the Office of Equal Opportunity. Investigation and Resolution of Complaints The individuals and offices available to receive complaints, noted above, were selected to give all members of the University community the opportunity to initiate a complaint in a place in which they will feel comfortable doing so. These individuals and offices have the responsibility, after speaking with the complainant and/or reviewing a written complaint, to ensure that the complaint is directed to the proper office or individual for investigation. The University has designated specific offices and individuals to investigate complaints of unlawful discrimination. Depending upon whether the individual accused of engaging in discrimination is a student, a member of the faculty, or a member of the staff, the investigation will be conducted by the designated office or individual with the appropriate expertise and jurisdiction to do so. The offices and individuals responsible for investigating complaints of discrimination are set forth below. In any particular case, the Provost or the Executive Vice President may designate which office or individual will investigate a complaint. The University will ensure that no person who is the subject of a complaint will be assigned to investigate that complaint. The Office of Equal Opportunity, if it is not conducting the investigation, and/or the Office of the General Counsel will provide advice or assistance to the investigation process. The investigation may involve meeting with the parties, interviewing witnesses, requesting written statements from the parties, informing the person whose actions are the subject of the complaint of the allegations and/or providing to that person a copy of the complainant's statement, and/or making any other appropriate inquiries. Before any adverse determination is made, the individual whose actions are the subject of the complaint will be informed as to the nature of the complaint, and will have the opportunity to respond. The investigation should be completed promptly so that a decision can be rendered within 45 days of receipt of the complaint. If this is not possible, the complainant will be informed of the status of the investigation within 45 days. A confidential record of all complaints, including their disposition, will be maintained by the investigating unit. The Office of Equal Opportunity will be informed of, and maintain a confidential record of, the nature of all complaints of discrimination investigated by other units, the names of complaining parties and respondents, and the final disposition of all complaints. Complaints Against Students The person who receives a complaint against a student will generally refer the matter for investigation to the Office of the Dean of Students, though if a School or College has an established internal process for investigation of complaints it receives against its students, the Dean of that School or College will decide if the complaint will be investigated in accordance with that process or by the Office of the Dean of Students. The investigating office will take any action that might be appropriate based on the results of the investigation, consistent with the applicable provisions in the Code of Student Responsibilities or the disciplinary procedures of the School or College. Complaints Against Faculty Members The person who receives a complaint against a member of the faculty will refer the matter to the Director of Equal Opportunity, who will inform the Dean of the faculty member's School or College. If the School or College has an established internal process for investigation of complaints against faculty, the Dean of that School or College will decide if the complaint will be investigated in accordance with that process or by the Director of Equal Opportunity in consultation with the Dean or the Dean's designee. If the complaint also involves academic matters such as grades, curriculum, etc., the investigator will ensure that those matters are addressed by the appropriate officials within the School or College. The Dean of the School or College will be informed of the findings of the investigation and will determine whether further action is appropriate. Any action involving faculty will be consistent with the procedures outlined in the Faculty Handbook. Complaints Against Staff Members The person who receives a complaint against a member of the staff will refer the matter for investigation to the Director of Equal Opportunity, who will inform the appropriate Dean or administrative head and the Office of Human Resources. The complaint will generally be investigated by the Director of Equal Opportunity. The Director of Equal Opportunity (or other designated investigator) will provide findings, in writing, to the Dean or administrative head, who will determine what action, if any, is appropriate. Action involving staff will be consistent with any applicable collective bargaining agreement and University policies. Confidentiality Every reasonable effort will be made to protect the privacy and confidentiality of all parties during the investigation, consistent with and subject to the University's need to investigate the complaint and/or implement decisions made in order to resolve the complaint. It must be understood that in order to permit the University to carry out its obligation to investigate all complaints fairly, and to ensure that non-discrimination is a reality within the University community, no representative of the University is authorized to promise complete confidentiality to any person who possesses information relevant to the investigation of a complaint, including the complainant. Any individual who requests confidentiality before disclosing a complaint must be informed that because any apparent violation of Boston University Policy must be addressed, complete confidentiality may not be possible. An individual who insists on confidentiality as a condition of disclosing a complaint may be advised of the opportunity to consult with one of the University's medical or mental health professionals, with whom such matters may be discussed in confidence. However, consulting with these professionals does not constitute the initiation of a complaint. Medical and mental health professionals are not representatives of the University for this purpose and are not authorized to investigate or respond to complaints of discrimination. Appeals In the event that the complainant believes that the resolution of the complaint has not rectified the situation, an appeal may be made. The appeal should be filed with the Director of Equal Opportunity. In the case of complaints against students and staff members, the Director of Equal Opportunity will direct the appeal to the appropriate officer of the University for review and disposition. In the case of complaints against faculty, the Director of Equal Opportunity will consult with either the Dean of the School or College in which the faculty member is appointed (if the Dean did not make the decision being appealed) or the Provost to determine the appropriate officer of the University to whom the appeal should be directed. An individual whose action(s) are the subject of a complaint may appeal adverse action taken as a result of the complaint. Students disciplined under the Code of Student Responsibilities should follow the appeal procedures outlined in that document. Faculty members should follow the procedures in the Faculty Handbook. Other employees should follow the grievance procedures outlined in the Personnel Policy Manual, or their collective bargaining agreement, whichever is appropriate. These procedures shall constitute the grievance procedure mandated by the regulations implementing Title IX of the Education Amendments of 1972, and, for employees, the grievance procedure mandated by the regulations implementing Section 504 of the Rehabilitation Act of 1973. The procedure for student grievances under Section 504 is set forth in the Student Grievance Procedure In Cases of Alleged Disability Discrimination. The University's Director of Equal Opportunity, 25 Buick Street, 2nd Floor, tel. 617-353-9286, is the designated coordinator for complaints arising under Title IX of the Education Amendments of 1972 and Title VI of the Civil Rights Act. The Director of Disability Services, tel. 617-353-3658, is the designated compliance officer for complaints arising under Section 504 of the Rehabilitation Act of 1973. Questions about the University's Complaint Procedures in Cases of Alleged Unlawful Discrimination or Harassment may be addressed to the Office of Equal Opportunity. Exceptions to these procedures may be granted by the President, Provost, Executive Vice President, Medical Campus Provost, or the General Counsel. Offices where complaints may be initiated: Office of Equal Opportunity Office of the Dean in the individual's School or College Office of the Dean of Students Office of Human Resources Office of Human Resources Student Grievance Procedure in Cases of Alleged Disability DiscriminationBoston University prohibits discrimination against any individual on the basis of physical or mental disability. This policy extends to all rights, privileges, programs and activities, including housing, employment, admissions, financial assistance, educational and athletic programs. It is also the policy of Boston University to provide reasonable accommodations to persons with disabilities unless such accommodations would impose an undue burden or fundamental alteration to the program in question. The purpose of these procedures is to ensure that all complaints of discrimination based on disability are thoroughly and fairly investigated by the authorized units of the University. Boston University will conduct a fair and impartial investigation of all allegations of discrimination, with due regard for the rights of all parties. Retaliation against any individual who has filed a complaint of discrimination, or who has cooperated in the investigation of such a complaint, is unlawful and in violation of Boston University policy. When a student believes that he or she has been discriminated against on the basis of disability, he or she may file, in writing a formal grievance with the Director of the Office of Disability Services, who is the University's compliance officer for Section 504 of the Rehabilitation Act of 1973. The statement should be as specific as possible regarding the actions(s) or inaction(s) that precipitated the grievance: date, place, persons involved, efforts made to settle the matter informally, and the remedy sought. If a student with a grievance alleging disability discrimination is also employed by the University, and the grievance arises out of the student's employment, the grievance may be filed under the University's Complaint Procedures in Cases of Alleged Unlawful Discrimination or Harassment. If the Director of Disability Services receives a grievance which appears to allege disability discrimination arising out of a student's employment, the grievance may be referred to the appropriate office to be handled under the policy applicable to employees. Where the grievance arises out of a decision made by the Office of Disability Services regarding a student's eligibility for academic or other accommodations, the grievance will be forwarded for investigation to the Provost. Grievances otherwise involving academic matters, for example, cases in which grades are disputed, will also be forwarded to the Provost, who will determine which office(s) should conduct the investigation. Otherwise, the Director of Disability Services shall investigate the matters set forth in the written grievance. In conducting this investigation, the investigator may forward a copy of the grievance statement to the persons whose actions (or inactions) are the subject of the grievance, and may request a written response from appropriate individuals in the University. The investigator may also choose to interview witnesses, to meet with concerned parties, to receive oral or written statements, and to make other appropriate inquiries. After completing the investigation, the investigator will forward a copy of a report and recommendation to the appropriate University official. If the complaint arises out of an academic unit, the report will be forwarded to the dean of the appropriate School or College, unless he is the subject of the grievance. In such cases, the report will be sent to the Provost. If the complaint arises from a nonacademic unit, the report will be forwarded to the administrative head of the unit, unless he is the subject of the grievance. In such cases, the report will be forwarded to the Dean of Students, who will forward it to the appropriate officer of the University. Within forty-five (45) days of the filing of the grievance, the Provost, dean, or administrative head will render a decision on the merits of the student's complaint. If resolution is not possible within forty-five (45) days, the Provost, dean, or administrative head shall inform the student of the status of the investigation. Copies of the decision by the Provost, dean, or administrative head will be sent to the student, the Provost (when not issued by him), and the Director of Disability Services. A copy may also be sent to the department and/or the persons whose actions (or inactions) are the subject of the grievance, as appropriate. In the event that the student is not satisfied with the resolution of the grievance, an appeal may be made. The appeal should be filed with the Office of Disability Services, who will direct the appeal and all appropriate records to the appropriate office of the University for review and disposition. Copies of the decision will be maintained in the Office of the Provost and the Office of Disability Services. These procedures shall constitute the grievance procedure mandated by regulations implementing Section 504 of the Rehabilitation Act. Questions about the University's Student Grievance Procedures in Cases of Alleged Disability Discrimination should be addressed to the Office of Disability Services. Exceptions to these procedures may be granted by the President, Provost, Executive Vice President, Medical Campus Provost, or the General Counsel. Student Retention InformationStatistics for the student retention rate at Boston University are available on request from Analytical Services, 25 Buick Street, in accordance with the Education Amendments of 1976, Section 493A.
Published by Trustees of Boston University
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