Category: Orlando Sentinel

Low prices, young diners fuel Olive Garden comeback

Orlando Sentinel quoting Christopher Muller, School of Hospitality Administration “What a difference three years makes for Olive Garden, a chain once bashed in a 300-page report by an activist investor for poor food quality and being wasteful…” Expert quote: “Millennials haven’t stopped buying homes and going to sit-down restaurants; they are just doing it a […]

Don’t leave the hospital until you know what comes next

Orlando Sentinel Suzanne Mitchell, School of Medicine Everything initially went well with Barbara Charnes’ surgery to fix a troublesome ankle. But after leaving the hospital, the 83-year-old soon found herself in a bad way. Expert quote: “Please slow down and repeat that” or “Can you be more specific?” or “Can you explain that using simple […]

Menus go touch-screen, mobile at area restaurants

Orlando Sentinel Christopher Muller, School of Hospitality Administration These days, many Central Florida restaurant customers are being greeted by the warm glow of a screen instead of “How can we help you?”… Expert quote: “More and more people feel comfortable ordering from tablets, but restaurants wouldn’t be thinking about this if it couldn’t save on […]

Business growing around Central Florida’s restaurant industry

Orlando Sentinel Christopher Muller, School of Hospitality Administration Paul Adamission’s 12-person crew at IPAC Inc. in Winter Springs can turn out more than 2,000 gallons of red Mexican-style sauce in a single day, which is enough to last Tijuana Flats a few weeks… Expert quote: “Florida itself is a huge restaurant market, and with Disney […]

Darden’s new leadership slashes political spending

Orlando Sentinel (subscription required) Christopher Darden, School of Hospitality Darden Restaurants has shuttered its Washington, D.C., lobbying office and cut most of its political spending since activist investors took over the company last year… Expert quote: “They won’t have a full-time office, but they can fly someone from Orlando to Washington 12 times a year […]

Darden real-estate spinoff could change bottom line, not brand

Orlando Sentinel Christopher Muller, School of Hospitality Administration Darden Restaurants plans to split in two by the end of this year, but the spinoff of the Olive Garden and LongHorn Steakhouse restaurants’ real estate won’t help the company’s “brand renaissance” efforts, analysts and industry experts say… Expert quote: “You won’t notice anything different when you […]

Darden completes $2.1 billion sale of its Red Lobster chain

Orlando Sentinel Christopher Muller, School of Hospitality Administration Red Lobster began a new era Monday, as Orlando-based Darden Restaurants completed its $2.1 billion sale to private equity firm Golden Gate Capital. The chain is going “back to the basics of being not just the biggest, but the best seafood restaurant,” said Kim Lopdrup, Red Lobster’s new chief executive […]