Category: School of Hospitality Administration

World’s Largest Hotel With 10,000 Rooms And 70 Restaurants Could Cost $3.5bn, But When Will It Open?

Forbes Tarik Dogru, School of Hospitality Administration Abraj Kudai—the $3.5-billion project expected to become the world’s biggest hotel (by room count) in Mecca, Saudi Arabia—may have trouble completing as scheduled by 2017… Expert quote: “The decision about when and how to complete the Abraj Kudai would depend on the government, and it will probably be […]

Menus go touch-screen, mobile at area restaurants

Orlando Sentinel Christopher Muller, School of Hospitality Administration These days, many Central Florida restaurant customers are being greeted by the warm glow of a screen instead of “How can we help you?”… Expert quote: “More and more people feel comfortable ordering from tablets, but restaurants wouldn’t be thinking about this if it couldn’t save on […]

Craft Beer and USB Ports: Airlines Upgrade Clubs to Lure Customers

New York Times (subscription required) Michael Oshins, School of Hospitality Administration The exclusive feel of domestic airline clubs has taken a hit over the last decade… Expert quote: “Airlines are flush with profits from continued low oil prices. Now is the time to reinvest in improvements. The ambience, service and amenities of the airport lounge […]

Rebranding Before the Digital Age

4 Hoteliers Co-written by Leora Halpern Lanz, School of Hospitality Administration Erinn Tucker, School of Hospitality Administration When a New York City tourist arrives at Times Square, the territory from 40th street to 53rd between 6th and 8th avenues, they become one of the 330,000+ monthly visitors (Times Square Alliance) of the city’s most popular […]

Professor Christopher Muller, Ph.D., Awarded 2016 Hamburg Foodservice Prize For Contribution To The European Gastronomy Industry

FOR IMMEDIATE RELEASE: Monday, April 4, 2016 CONTACT: Ahlea Isabella: +1 631-358-3868, aisabel@bu.edu; Leora Halpern Lanz: +1 516-680-8529, leora@lhlcommunications.com          PROFESSOR CHRISTOPHER MULLER, Ph.D. AWARDED 2016 HAMBURG FOODSERVICE PRIZE FOR CONTRIBUTION TO THE EUROPEAN GASTRONOMY INDUSTRY (Boston, MA)—Dr. Christopher Muller was awarded the 2016 Hamburg Foodservice Prize by DVF Media Group at a formal industry gala for 500 […]

Starwood Hotels jumps at Anbang’s sweetened bid; Marriott could counteroffer

Associated Press Christopher Muller, School of Hospitality Administration Starwood Hotels & Resorts Worldwide Inc. called off a $12.2-billion buyout agreement with Marriott International Inc. in favor of an offer from a group of investors led by Chinese insurance company Anbang Insurance Group Co… Expert quote: “Worldwide, it puts them in a position where they have […]

Chipotle Faces No-Win Scenario as Crisis Taints Its Every Move

Bloomberg Christopher Muller, School of Hospitality Administration Chipotle Mexican Grill Inc. responded quickly when four of its workers called in sick last week with suspected cases of norovirus… Expert quote: “It’s great that they caught it before anybody got sick, but how could it happen again? They’re caught in a very bad cycle.” View full […]