Category: Michael Oshins

Comforts of a Hotel That’s Close to Home in Dangerous Weather

New York Times (subscription required) Michael Oshins, School of Hospitality Administration When Robert Kruszka of Virginia saw last weekend’s storm heading for the Washington area, he did not hesitate to find a place where he and his family could stay warm and comfortable — the nearby Hyatt Regency Tysons Corner Center… View full article quoting expert […]

Sunday Focus: Something to chew on – Despite complaints, Kenosha restaurant offerings are wide and varied, while growth potential abounds

Kenosha News Michael Oshins, School of Hospitality Administration Seven years ago excitement built as rumor became fact: Bob Chinn’s Crabhouse was coming to downtown Kenosha… Expert quote: “Big, sit-down operators may need incentives, such as tax abatements. You have to balance revenue against expenses. Can you guarantee rent costs? A big danger is attracting a restaurant […]

For Some Hotel Employees, It’s Home for the Holidays

New York Times (subscription required) Michael Oshins, School of Hospitality Administration Hotel employees often do not spend the holidays at home with their families. They are in the travel business, after all, a year-round industry… Expert quote: “If their occupancy rate is 30 percent or less, they may as well give everyone the day off.” […]

Feel bad about taking those toiletries? Don’t.

Boston Globe (subscription required) Michael Oshins, School of Hospitality Administration Admit it: You’re a thief. The last time you stayed in a hotel, you probably loaded up your toiletry kit with little plastic bottles of shampoo, body wash, and moisturizer, smuggling them out at checkout… Expert quote: “Basically, it’s built-in marketing. It’s a top-of-mind reminder — […]