Category: Computerworld

Taxpayer demand for human help soars, despite IRS automation

Computerworld James Bessen, School of Law In the past decade, the U.S. Internal Revenue Service has invested heavily in online self-service technology, including programs such as “Where’s my Refund?” … Expert quote: “People who are comfortable doing their own taxes without human help might still have questions about certain items.” View full article

7 things marketing wants to say to IT

Computerworld Shuba Srinivasan, School of Management As marketing becomes fully digital, CMOs need more than just plain-vanilla tech services from their IT departments — much more… Expert quote: “Marketers really need integrated databases. The CMO’s job would be a lot easier if CIOs could provide an integrated solution that tracks from lead generation through sale […]

Could Bitcoin’s frothy venture funding dry up?

Computerworld Mark Williams, School of Management Bitcoin: What is it, really? A digital currency? An investment? An Xbox game? For many people it’s not clear, but that hasn’t stopped venture capitalists from going gaga over it… Expert quote: “Bitcoin is the standard bearer for the fledgling e-currency industry. The success or failure of Bitcoin will have […]

Next stop, Mars: NASA’s Maven spacecraft blasts off on a 10-month journey

Computerworld John Clarke, College of Arts & Sciences NASA’s Maven spacecraft blasted off from Cape Canaveral Air Force Station today for a 10-month journey to the Red Planet… Expert quote: “Scientifically, this is very important. The rovers want to find little things on the surface today, and Maven is interested in the long-term history of […]