Cruisin’ takes a bruisin’ in eye of PR storm

chris-muller-e1320781448723-150x150USA Today
Christopher Muller, School of Hospitality Administration

The string of incidents on Carnival ships in recent weeks once again has the cruise industry fighting for its reputation….

Expert quote:

“The (Carnival) brand is in a terrible place … and (cruising) has now become perceived by many people as one of the most stressful vacation choices.”

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