Web Conferencing

video_conferencing

MET IT provides and supports two web conferencing and online collaboration tools: Skype for Business and Zoom. Zoom is a new tool at MET and is being offered for a wide variety of uses including Live Classrooms, webinars, departmental meetings. Skype for Business is great for small meetings and interviews. 

ZOOM

Zoom is the modern enterprise video communications tool, with a secure, easy platform for video and audio conferencing, messaging, and webinars. Zoom can be integrated into Blackboard for on-campus and blended courses. The major features of ZOOM are:

  • HD video & high quality audio
  • Screen sharing
  • Up to 100 attendees per meeting

ZOOM Meetings

Skype for Business

Formerly known as Lync, Skype for Business is a communication software that offers instant messaging and web based video conferencing.  Easy to use and integrates with Microsoft Outlook. Start a meeting anytime right from your office computer. Click here to learn more.

How to Schedule
Please complete the technology request form to schedule a webinar. We can support your requests Monday-Thursday 9 am-9 pm. Friday & Saturday 9 am-5 pm. Due to high demand for this service allow 2 business days for your request to be processed. On the day of your web conference, please plan an additional 30 minutes before the session to load your presentation materials, attach the microphone, etc.

Basic Guidelines for a successful Adobe Connect Meeting:
Review the the Quickstart Guide for Participants for detailed instructions.

Prior to joining the meeting you need:
1) Disconnect all other web conferencing applications.
2) Test your webcam, microphone and computer speakers.
3) It is highly recommended you use a headset or headphones.
4) Make sure you have a stable and fast internet connection. A wired connection is preferred.
5) Update Adobe Flash.
6) If you you are using an external microphone or webcam, connect both prior to launching the meeting.
7) Launch the meeting. Firefox is recommended. (The organizer will provide you with the unique meeting URL prior to the start of the event/meeting).
8) If prompted install the Adobe Plugin.
9) Run the Audio Set-Up Wizard (See Quickstart Guide for instructions)
10) Keep your microphone muted until you need to speak.
11) If you experience an echo or feedback (an unpleasant high pitched squeal) this is caused by a microphone placed too close to the computer speakers. Try turning down your speakers, using a headset, headphones, or ear buds or positioning your speakers further away from your microphone. Also, keep your microphone muted until you need to speak.

For MAC users having difficulty sharing your screen, click here.
For more information on Web Conferencing or Adobe Connect please contact MET IT.

METIT@BU.EDU /617-358-5401