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The following
technology issues have been reported to the Media Group. Please
see the solutions section following each technical issue to
correct the problem reported. Technology issues can be reported
directly to the Media Group by e-mail
or by calling (617) 353-3227. You may also contact the Technical
Operations Department of the Media Group if you need additional
assistance. Their phone number is (617) 353-4882.
Issue
Report Date: 09-07-01
Topic: Laptop Interface with LCD/DLP Projectors
Technical Operations has determined that there are occasional
problems interfacing various laptop computers with LCD/DLP
projectors. The problem presented includes undesirable images,
incorrectly sized images, image flicker etc. The problem lies
within the laptop computer.
All laptops have the ability to allow the user to view both
the laptop display as well as the projected display simultaneously.
Unfortunately, the laptop's video card(s) are unable to output
both images with clarity.
Solution:
Toggle the laptop display off. Toggle laptop output to
only the classroom projection system. If you need assistance
with this, please contact Technical Operations at (617) 353-4882.
Issue
Report Date: 01-29-02
Topic: Projects Not Displaying Computer Video
Technical Operations, as a result of a service call, has
determined that individuals are reconfiguring software setup
menus on various projectors. These particular incidents were
related to the projectors in CAS222 and CAS326. Intentional
reconfiguration of the projector's operating software can
result in loss of computer video signal generation.
This
type of projector is configured (from the factory) to auto
select the correct input source. Sources include computer,
SVideo, video and network. All that is required from the user
is to connect the source device and push the INPUT button
on the remote. The projector will search and display the source
connected to it automatically.
Solution:
Do
not attempt to make adjustments to the projector's internal
software via any menus. Please use the method indicated in
the paragraph above. If you are still having problems, please
contact Classroom Support Services at (617) 353-3227.
For further information on connecting PC/Apple notebooks to projectors, visit http://www.bu.edu/pcsc/desktop/projection
If
you have further questions, please contact the Media Group
at (617) 353-3227.
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