Boston University Media Group
Classroom Support Services
Media Support Services
Krasker Film and Video Services
Technical Operations
Boston University Productions
Media Group home page
 
  Classroom Support Services
   
 


HOURS OF OPERATION

7:30A - 9:30P Monday - Thursday
7:30A - 5:30P Friday
Closed Saturday & Sunday
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Questions & Equipment Problems: 617.353.3227
CAS Technical Assistance: 617.353.2150
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MAIN OFFICE
985 Commonwealth Avenue, 1st floor
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EAST CAMPUS OFFICE
Kenmore Classroom Building
565 Commonwealth Avenue, 2nd floor
KCB Technical Assistance: 617.353.3274

   
 

Classroom A/V Services provides the Boston University community with a variety of equipment to meet its instructional and presentation needs. Our staff will deliver and pick up most classroom equipment. They are trained to test and set up equipment and act as projectionists when necessary. Equipment will be delivered and set up prior to the start of class or as soon as the room is available. Below is a list of the equipment we generally provide to classrooms:

   
 
  • Portable LCD Computer Projection with 15 Pin VGA Cable
  • Access to built-in LCD Computer Projection with 15 Pin VGA Cable
  • Television Monitor with VHS & DVD capability
  • 16MM Film Projection
  • Single Slide Projector
  • Double Slide Projectors
  • CD Playback
  • Audio Cassette Playback
  • Audio Cassette Recording
  • Microphone for a room with built-in sound system
  • Camcorder- VHS style
  • Portable Projection Screen
  • Additional Projection Screen
  • Additional Overhead Transparency Projector
  • Laser Pointer

- Please note that not all equipment is available in all locations.

 


 

TO REQUEST CLASSROOM MEDIA SERVICE:
Use our
Classroom Service Request form to request classroom support services on line. PLEASE NOTE! THIS FORM NOW REQUIRES YOUR FACULTY KERBEROS LOGIN TO CONNECT!

If you prefer, download the Classroom Service Request form (PDF format) which you can print out, fill in, then fax or deliver. (This file requires Adobe Acrobat Reader v4.0 or higher to open.)


TO REQUEST CARD ACCESS:
Classroom Support Services provides a Card Access System allowing access by the faculty to media booths located in selected areas by using their Boston University Identification Card.
Please click here for a list of classrooms with this technology.


To apply online for classroom Card Access, please click here.

If you prefer, you may download the Card Access Request Form (PDF format) which you can print out, fill in, then fax or deliver. Delivery and faxing instructions can be found on the form. (This file requires Adobe Acrobat Reader v4.0 or higher to open.)


OTHER SERVICES:
Faculty are now able to check the availability of installed technology in any classroom scheduled by the Registrar's office. Please click here to go to the database which can be searched by building, room number, or type of technology.

Information on known media technology issues can be found here. Check back often for updates and other information!

Acrobat Reader download page at Adobe Click here to download Adobe Acrobat Reader.

For information about films, video, DVD, and laserdisc titles, visit Krasker Services.

For equipment requests for non-class related events, visit Media Support Services

PLEASE NOTE: All Official Registrar Classrooms have Overhead Projectors and Screens designated to each room. If the projector is not working, please contact us immediately so we can rectify the situation. We ask that faculty NOT move Overhead Projectors between classrooms.

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  Our Policy
   
 

All equipment is subject to availability and is reserved on a first-come/first-serve basis. Generally, we require at least 4 days advance notice for servicing requests. However, we do realize that it is not always easy to predict when equipment may be needed. In those circumstances, we will work as diligently as possible to ensure your requests are met.

All requests must be submitted by a faculty member, teaching fellow, or appropriate department administrator. If equipment is needed for student presentations, we still ask that requests be made by one of the above. We do not accept requests directly from students. .

All requests must be in writing and may be sent by Internet , e-mail, fax, or departmental mail. You may also visit our office and place an order at our service counter.

Please contact us with questions, comments, concerns, or suggestions you may have.

We are located at 985 Commonwealth Avenue on the first floor.

Manager: Janice Carmichael
Assistant Manager: Chris Burgess
Sr. Staff Coordinator (days): Stephen Siteman
Staff Coordinator (evenings): Doug Bartlett
Staff Coordinator (CAS): Eric Griffith
Sr. Staff Assistant: Dave Cowell

Phone Number: 617/ 353-3227
Fax Number: 617/ 353-6154

E-mail: mediagp@bu.edu

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