On the Charles River Campus, call 617-353-2156. At the Medical Campus, call 617-638-7500. Also check interactive maps.

On the Charles River Campus, call 617-353-2156. At the Medical Campus, call 617-638-7500.

If you have extra mail to be picked up that would require the Mail Services drivers to re-enter the building to pick up your mail, we ask that you call for a special pick-up so the drivers may continue to deliver regular mail in a timely way.

The term delivered means the mail in question has been received at the local USPS facility. Usually receipt of the mail at Mail Services is 24 to 48 hours later.

No. Express Mail and Registered mail may be tracked online or by Mail Services. Certified-Return Receipt Requested can be tracked by the Post Office.

Campus Mail can seal your envelopes—but only letter-size envelopes with the opening at the top. Flaps can be left “up and over.” Flat or manila envelopes are currently sealed at Mail Services on a case by case basis. If the contents fit the flat envelope properly and is not too thick or bulky the envelope is effectively sealed by machines.

Tightly band all bundles, making sure envelopes all are facing the same way. Make separate bundles for each type of mail. Never mix interdepartmental, stamped, international, or domestic mail. Never overstuff mail bags or tubs; it can damage your mail. Call us to request extra bags, tubs, or letter trays.

If you have a whole box or tray of mail, just one note is all we need. If your mail is in bundles, the account code should be on the top envelope.

The department name must be clearly written along with the address. Remember that an address is not enough—many departments have the same address. Interoffice mail should also be sent in yellow reusable envelopes to prevent the possibility of being metered as first class mail and sent to the US Postal Service.

No, those envelopes are to be used only for bulk mailings of 200 or more identical letters or mail pieces with no original signatures. If these envelopes are dropped in the mail without the required documentation, the University will be penalized by the USPS. A department may use these envelopes for regular fist class mail by covering the indicia with a white label.

For those departments that request the service and are open during Intersession, Campus Mail provides pick-up and delivery services.

First Class Mail – Any piece of mail weighing up to 13 ounces or less may be sent First Class at your option. First Class mail may not be opened for postal inspection.

Priority Mail – All first class mail weighing more than 13 ounces and not exceeding 70 pounds is considered priority mail. At the option of the mailer, any mail weighing 13 ounces or less can be sent priority mail. There is no minimum weight limitation. There is a flat rate up to two pounds. Use Priority Mail when two- or three-day service is needed. Note: Priority Mail is a two-day service between major markets/cities. Contact Mail Services at 617-353-2156 for specific information.

Parcel Post – The following items may be sent via Parcel Post: packages, merchandise, library materials, bound printed matter, sound recordings, video tapes or discs, computer media, books, and films. Each piece may not exceed 70 pounds in weight and a maximum size of 108 inches in length and girth combined. Rates are based on weight, distance, and shape.

Library Rate - Specific items loaned or exchanged between schools, colleges, universities, public libraries, museums, herbaria, and nonprofit religious, educational, scientific, philanthropic, agricultural, labor, veterans, or fraternal organizations or associations may be sent by a special Fourth Class library rate. Materials must be labeled “Library Rate.”

Media Mail - Media Mail is a cost-effective way to mail books, sound recordings, recorded video tapes or discs, printed music, and recorded computer-readable media (such as CDs, DVDs, and diskettes). Media Mail cannot contain advertising, except for incidental book announcements. Maximum weight: 70 pounds.

The size of envelopes used in mailing correspondence should properly accommodate the contents. For use in the United States Postal System there are basically two categories of envelopes: letter size and “flats,” as referred to by the USPS.

Letter-Size Envelope — Must be rectangular in shape for automated processing by the United States Postal Service. The following dimensions must be met for automated processing: height between 3 ½” and 6 1/8”; length between 5” and 11 ½”; thickness between .007” and ¼”.

Flats-Size Envelope — Large envelopes that exceed any one of the maximum dimensions of a letter are called “flats.” The maximum size of a large envelope is 12” high, by 15” long by ¾” thick. Mail pieces that exceed the maximum dimensions for a large envelope are charged parcel rates.