Incoming Mail

The U.S. Postal Service delivers mail addressed to all schools, colleges, centers, and departments on the Charles River Campus to Mail Services at 6 a.m. and again at 8 a.m. At 9 a.m., Mail Services picks up Certified, Express, and Registered Mail which must be signed for at the Kenmore Post Office on Deerfield Street.

Mail Services sorts all incoming mail into the appropriate mail distribution routes, and once a day starting at 11 a.m., the incoming mail is delivered to all departments, and outgoing mail is picked up. Three Mail Services trucks follow standard routes to deliver and pick up mail. See the Mail Routes interactive map to follow the scheduled routes of mail delivery.

Mail Services has a fourth truck for special pick-ups. If you have extra mail to be picked up that would require the Mail Services driver to take extra time for your pick-up, we ask that you call for a special pick-up (617-353-2156) so the driver may continue to deliver regular mail in a timely way.

Forwarding Mail

It is the responsibility of University departments to forward mail for any faculty or staff member who is no longer with the University. When such mail is received, cross out the old address, write in the forwarding address, and place it in the outgoing mail bin. Please note University business correspondence is the property of Boston University and not the property of a former employee.