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Mugar Memorial Library
African Studies Library
Astronomy Library
George H. Beebe Communications Library
Pickering Educational Resources Library
Pardee Management Library
Music Library
Science and Engineering Library

Round Two (May, 2005)

 


Student #1

 

Q1: Using the library web site, can you tell if the library has any books written by Marc Bekoff?

Successful__X__                     Unsuccessful______

 

Observer's comment: Llibrary catalog box -- author search --reverses name order -- succeeds

 

 

Observer's comment about underlying question of: Are students able to navigate to the catalog to look for a book?

 

Q2: Using the library web site, can you find an electronic copy of Journal of Asset Management ?

Successful__X___                     Unsuccessful______

 

Observer's comment: eJournals A-Z link -- title search: Journal of Asset Management
Number of Links: 1

 

2 nd Follow-up to Q2 if unsuccessful:   If the student still does not find the eJournals list, the librarian should ask, "what word or phrase were you looking for, but did not find?"Student's response: "electronic journals" spelled out would be "better"

 

 

Observer's comment about underlying question of:   Do students use the eJournals A-Z list for electronic journals?

 

 

 

 

 

Q3: Using the library web site, can you find a print copy of the Journal of the American Helicopter Society ?

Successful__X___                     Unsuccessful______

 

Observer's comment: Indexes and Databases -- back to Home-- Library catalog box word search: Journal of the American Helicopter Society-- succeeds

 

 

Follow-up to Q3 if unsuccessful: If the student is unsuccessful, the librarian should ask what word or phrase were you looking for, but did not find?

Student's   response:

 

 

Observer's comment about underlying question of: Are students able to navigate to the catalog for a print journal?

 

 

 

 

Q4: Using the library web site, how would you get a book or article we do not own?

Successful__X___                     Unsuccessful______

 

Observer's comment: "Request a Book or Article We Don't Own" from the "How To" box-- succeeds

 

 

Observer's comment about underlying question of: Do students navigate to the ILL page and if so, how (through the how to box or the ILL link)?

 

Q5: Using the library web site, how would you find a journal article about depression?

Successful_____                     Unsuccessful__X____

Observer's comment: Library Catalog box- subject search: depression ("How do I know if it's a journal article?") -- Home-- Indexes and Databases-scrolls through the list-- Home-- Research Guides- search box: depression -- Home -- E-Resources by Subject-- Clinical Medicine-- Home - unsuccessful

 

Observer's comment about underlying question of: Do students use the indexes and databases link to find articles? Students might select this page but the names of the indexes and databases and their use are not understood.

 

 

 

Q6: How would you change the library's web site to make it more useful for you?

Student's response: "the words are small" (rolled over the list of libraries and the "How To" box)- would like the Library Catalog box or a similar box but with links to different types of research - "finding criticism is hard"

 

 

 

Q7: What do you find useful on the library's web site?

Student's response: Library Catalog box "it's helpful"

 

 

Q8: Is there anything you would like to tell us about the library's web site?

Student's response: (links) are "scattered around"  too many lists - "too many steps" would like to have links for subjects "like criticism"

 

 

     
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