Assessment Plan FY 2014-2017

Boston University Libraries

The Boston University Libraries strive to provide the highest quality services and resources to the Boston University community. The Libraries recognize the importance of listening to constituents, assessing use of key resources and services, and providing decision makers with data for planning and resource allocation. Since its inception in 2008, the Assessment Committee has:

  • Conducted user surveys of BU faculty, graduate students, and undergraduates
  • Implemented (MINES) Measured Impact of Networked Electronic Services
  • Implemented Google Analytics on the main Library’s website
  • Participated in a number of national assessment programs and conferences as organizers and presenters
  • Conducted an ongoing environmental scan

With the support of Library Administration and the involvement of library staff, the Assessment Committee is currently implementing six initiatives. A description of each initiative is linked below.

Current Initiatives


The Assessment Committee realizes the importance of integrating assessment into workflow, of involving staff in the process of assessment, and of communicating with all constituents—current and potential users, library staff, librarians involved in assessment in the wider academic community, and University Administrators. The Assessment Committee  consults with Library Administration on strategic directions, policies, and needed resources. The Assessment Committee seeks to engage users and staff in ongoing conversations about library services and resources.

Click here for the 2009-2013 Assessment Plan.