Resources to Help You Choose

The University is offering a wealth of resources to help you make educated investment choices.

Plan Changes Brochure
Mailed to your home in mid-September

This brochure takes a closer look at the investment options, available resources, and how to make your choice.

Transition Kit — Mailed to your home in early October

This kit will provide everything you need to make your choice, including instructions for enrolling online and legal notices.

One-on-One Consultations—September through December

Sit down with a representative from TIAA-CREF or Fidelity to discuss your personal situation and the investment options that may suit your needs. To schedule an appointment with Fidelity, call 1-800-642-7131 (phone consultations are available, as well).  To schedule an appointment with TIAA-CREF, call 1-800-732-8353.

On-campus educational workshops —October and November

Representatives from TIAA-CREF and Fidelity will walk you through the investment structure and give you a chance to ask questions. Those who can’t attend in person may join a webinar online.

Contact BU Human Resources

Contact Fidelity and TIAA-CREF

If you prefer, you may speak to a representative at Fidelity or TIAA-CREF who is knowledgeable about Boston University’s plans.

  • To reach a Fidelity representative, call 1-800-343-0860, Monday through Friday, 8:30 a.m. to Midnight, Eastern Time.
  • To reach a TIAA-CREF representative, call 800-842-2252, Monday through Friday, 8 a.m. to 10 p.m. or Saturday, 9 a.m. to 6 p.m., Eastern Time.