• Meet HR
  • Human Resources—Charles River Campus
    • Visit Us
    • Contact Us
    • Your Employee Relations Representative and Employment and Training Specialist
  • Human Resources—Medical Campus
    • Visit Us
    • Contact Us
• New Employees
  • Welcome Message
  • Orientation—Charles River Campus
  • Orientation—Medical Campus
  • Benefits
  • OnBoarding / New Employee Checklist
  • Commuting to BU
  • Pay Schedule and Direct Deposit
  • BU Life
  • Computer Access Setup
  • BU Identification Card (Terrier Card)
  • Employee Link
  • BU Strategic Plan
• Online Employee Tools
• Manager’s Toolkit
  • Hiring and Recruiting
    • Fill an Open Position—Charles River Campus
    • Fill an Open Position—Medical Campus
    • Job Requisitions (PS1)
    • BU Applicant Tracking System (OpenHire)
    • Employee Background Checks—Charles River Campus
    • Employee Background Checks—Medical Campus
    • Conflict of Interest Form
    • Job Offers/New Hire Setup/Entry
  • On-Boarding
    • I-9 Process
    • Orientation
    • Department Orientation
    • Computer Access Setup
  • University Identification Number (UID)
    • Request a University Identification Number (UID)—Charles River Campus
    • Request a University Identification Number (UID)—Medical Campus
  • BU Identification Card (Terrier Card)
    • Terrier Cards for Affiliates
    • Request a Replacement Terrier Card
  • Employee Data Maintenance
    • Update Employee Contact Information
    • Turnaround System
  • Compensation
    • Job Descriptions
    • Salary Structure
    • Compensation Training
    • Compensation Guidelines and Practices
  • Managing Your Staff
    • Tracking Time Off (Sick Days/Vacation)
    • Leaves of Absence
    • Performance Evaluation
    • Training for Managers
    • Personnel Policy and Union Contracts
    • Faculty Staff Assistance
  • Hiring Temporary and Casual Employees
    • Request Access to the New Hire System—Charles River Campus
    • Request Access to the New Hire System—Medical Campus
  • Exit Process
• Retirees
  • Resources for Retirees
    • Board of Directors
    • Constitution By-Laws
  • Retiree Perks
  • Events
  • Retiree Mentor Program
• Forms and Documents
  • Benefit Forms
  • General Human Resource Forms
  • Human Resource Documents

Human Resources—Charles River Campus

Human Resources comprises seven sections: Benefits, Employment & Training, Employee Relations, Labor Relations, Compensation, Records, and Systems. Each section is dedicated to ensuring that all employees are well informed about the resources available to them.

Who Does What in HR?

Benefits

The Benefits section is committed to administering the University’s employee benefits, such as the health, dental, disability and flexible benefit plans, and tuition remission. To contact Benefits, please e-mail hrben@bu.edu or call 617-353-2380.

Employment & Training

The Employment & Training group is dedicated to recruiting and hiring clerical, custodial, administrative and professional staff for departmental positions. It is also responsible for developing and maintaining the training program curriculum, which is designed to foster employee growth and development. To contact Employment & Training, you can send an e-mail to whl@bu.edu or call 617-353-3500.

For all faculty hiring and faculty-related actions, contact the Office of the Provost.

Employee Relations

Employee Relations provides guidance and assistance to management and staff in the interpretation and administration of University policies and union contracts and provides guidance in resolving work-related issues. Employee Relations Representatives serve as human resources consultants to the colleges, schools, and administrative departments at the University regarding issues such as employee performance and conduct, performance management, and organizational planning and development. They also administer time off from work. Look up your Employee Relations Representative or contact Employee Relations by calling 617-353-4044 or e-mailing hrerr@bu.edu.

Labor Relations

Labor Relations provides timely and professional assistance to employees who manage union groups. The Labor Relations team addresses questions and concerns involving contract interpretation and administration, employee discipline, and grievances. The department encourages all managers who confront these or other union-related concerns to consult with the knowledgeable and experienced Labor Relations staff. You can contact Labor Relations at 617-353-2380.

Compensation

The Compensation team helps faculty and staff understand compensation-related definitions, practices, and legal requirements, and assists individuals in supervisory roles. For more information, view the Compensation section of this site or call 617-353-3323.

Records

The Records section stores and maintains employee records. It is also available to assist with employment verifications. Contact Records by calling 617-353-4470.

Systems

The Systems team supports all users and functions of Human Resources. They create reports and local databases and analyze data for University projects and external vendor requests. The team also manages security authorizations for the online Human Resources applications (including the turnaround and new-hire systems), coordinates efforts for maintaining accurate and consistent employee information on the Human Resources/Payroll system, manages the Human Resources website, administers the creation of University Identification numbers (UIDs), and facilitates all UID problem resolutions. Systems also provides UID and label files for mailings to Mail Services and Information Technology for University-wide mailings to employees.

To contact Systems, please e-mail them at hrsys@bu.edu.