Contact HR

The Human Resources Service Center

The Human Resources Service Center provides “one-stop shopping” for routine questions about Human Resources programs, policies and procedures.

You can reach the Human Resources Service Center team between 8:00 a.m. and 6:00 p.m. EST at:

Phone: 617-353-2380
Fax: 617-353-6704

We are located at:

25 Buick Street, 2nd Floor
Boston, MA 02215

Crosstown Center,
801 Massachusetts Avenue, 4th Floor
Boston, MA 02118

Resources for Managers

Each college, school, and administrative unit has an assigned HR Business Partner, Talent Acquisition Specialist, and Compensation Analyst who provide a wide range of services. This group works as a team to help you with all aspects of managing your workforce, including:

  • Partnering with schools, colleges and administrative units to solve problems
  • Providing advice and coaching on performance and other on-the-job problems
  • Training on conducting performance reviews, providing effective feedback, setting goals, and coaching staff on performance and development
  • Clarification of Boston University employee policies
  • Compliance with laws governing employment, such as FMLA and ADA
  • Guidance in interpreting non-represented/non-exempt policies and collective bargaining agreements
  • Rewards and recognition
  • Pay administration
  • Market-competitive pay ranges
  • Sourcing and hiring the best candidates
  • Developing a diverse candidate pool
  • Assessing candidates for employment

To find your HR Business Partner and Talent Acquisition Specialist (TAS), choose your school, college, or administrative unit from this tool.