Information Systems and Technology Positions
July 22, 2008

4434/B198 - PROGRAMMER ANALYST I, ENROLLMENT SERVICES, OPERATIONS, GRADE 52
Support the Enrollment and Student Affairs departments by providing mainframe programming support. Program ad hoc reports, provide program documentation and maintain daily batch processing schedules for the departments of Admissions and Financial Aid. Interface with client departments and other technical staff. Requires: B.A./B.S. or equivalent in computer science and one year of programming experience preferably in a college environment. (Julie York)

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4309/K277 - ASSOCIATE/NETWORK ADMINISTRATOR, INFORMATION TECHNOLOGY, TELECOMMUNICATIONS, GRADE 52-53
Provide systems administration support for campus-wide telecommunications Centrex service and departmental systems. Serve as help desk/customer support representative managing customer requests for products, services, information and technical support. Work in a team with Office of Telecommunications, consultants, engineers, managers and service providers. Act as primary point of contact coordinating fulfillment programs and related financial transactions and handle inquiries associated with the university telecommunications network. Requires: B.A./B.S. or equivalent background in systems administration with a strong commitment to meeting aggressive service objectives and a thorough understanding of telephone system features, functions and interactions, and ability to manage projects. Knowledge of databases and systems management tools to include Verizon's CCRS system, Pinnacle and other supplier providing databases and electronic support systems, and one year of related experience. (Joanne Letty)

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4614/E208 - INFORMATION SECURITY ANALYST II, UNIVERSITY INFORMATION SYSTEMS, INFORMATION SECURITY, GRADE 53
Support Information Security department with project implementations on Windows, Unix/Linux, mainframe platforms and databases. Identify data security issues during and after project implementations. Participate in the formulation and modification of Information Security policy and monitor enforcement of the security policy. Responsible for administering and monitoring Boston University's HIPAA security policy. Add, delete and modify user accounts and provide frontline security support for staff. Requires: B.A./B.S. in computer science, knowledge of firewall, databases, HIPAA security rule, and privacy/security regulations (HIPAA, GLB, PCI), and one to three years of related experience with two years of UNIX/Windows systems administration/programming experience. (Josephine Tompkins)

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4787/G158 - SYSTEMS ANALYST/ADMINISTRATOR I-III, OFFICE OF INFORMATION TECHNOLOGY, ADMINISTRATION, GRADE 53-55
Support instruction and research at Boston University by designing and implementing systems and software to promote the reliability, security and cost-effective management of departmental computing. Build and maintain software and procedures to support network installations customized for the BU computing environment, as well as automatic update of Unix systems especially BU Linux. Provide custom hooks with Kerberos to facilitate access to central computing services. Install and maintain specialized applications and tools as needed by faculty and staff in academic departments. Requires: Masters Degree in Computer Science or equivalent, excellent skills using Red Hat Linux,CentOS, Fedora, RPM, Python, Perl, C, and C++; good communication skills,experience supporting research and educational computing, and a demonstrated ability to support scientific application software. Preference will be given to individuals who are familiar with the Boston University research computing environment including knowledge of services provided centrally and of offerings available to departments and at least three years of experience. (Joanne Letty)

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4472/C118 - PROGRAMMER ANALYST III, UNIVERSITY INFORMATION SYSTEMS, APPLICATION SERVICES, GRADE 54
Design computer programs, convert program specifications into structured computer language, code computer programs and test programs and analyze program performance. Identify and correct program and system failures. Prepare documentation and operation procedures. Maintain and modify existing programs, and perform general administrative tasks pertinent to group/department. Requires: B.A./B.S. or equivalent in math/computer or technical training equivalent, and three to five years of related experience. (Josephine Tompkins)

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4585/D298 - SYSTEMS SUPPORT SPECIALIST II, INTERNATIONAL PROGRAMS, GRADE 54
Responsible for implementing the information technology goals of International Programs, all of the study abroad and international liaison sites and the International Students and Scholars Office. Act as the systems support for the department and recommend solutions for meeting those needs. Responsible for creating and maintaining the network, personal computer, backup, printing and other systems responsibilities. Support an 80 table FileMaker database system for all IP departments and remote office. Maintain and support SQL online database system for IP web site. Requires: B.A./B.S. or equivalent in computer science, and four years of experience with Windows, Macintosh and FileMaker. (Joanne Letty)

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4679/F178 - SYSTEMS ANALYST III, FINANCIAL AFFAIRS, SYSTEMS SUPPORT, GRADE 54
Provide support for PCs, handheld devices, user education with technology, and backup support for Windows servers in Financial Affairs. Analyze business needs and make recommendations for automated systems, including design, specification and testing of these systems. Requires: B.A./B.S. or equivalent in computer science or business, and three years of experience with Windows and XP operating systems. (Joanne Letty)

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4775/G088 - ONLINE SERVICES PROJECT SPECIALIST, DEVELOPMENT AND ALUMNI RELATIONS, GRADE 54
Provide technical support, customer service and marketing for several websites in Development and Alumni Relations. Build new websites and add content to existing sites, provide project management support for the alumni web and directory, and other services to be developed in the future. Implement new media initiatives as directed, provide in-house technical support and training for all online services and resolve difficulties with websites and online services. Requires: B.A./B.S. or equivalent in computer science or related degree, Master’s preferred, knowledge of Windows and Mac platforms, MacroMedia, Dreamweaver, Aldus, PageMaker, PhotoShop, and experience assessing and solving technical problems and three to five years of related experience. (Julie York)

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4782/G158 - NETWORK TRANSPORT ENGINEER I - SENIOR, OFFICE OF INFORMATION TECHNOLOGY, GRADE 54-55
Deploy the hardware & software comprising the Charles River campus network, including switches (gateways, routers, & concentrators), and transport systems (optical and electrical media, cross connect systems, & information outlets), and protective power systems (UPS). Help ensure the utility, reliability, and consistency of the network. Provide needs analysis and recommendations regarding new and upgraded facilities and services. Develop cost estimates and statements of work for presentation to departments. Requires: B.A./B.S. in Engineering, Computer Science, or equivalent, understanding of TCP/IP and Ethernet; knowledge of BICSI and EIA/TIA specifications; familiarity with Cisco and 3COM equipment; experience with test gear used in debugging OSI layer-1 network issues and five to seven years experience handling medium to large scale network equipment and network transport systems installation projects, good communication skills and the ability to work well with a team. (Joanne Letty)

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4616/E208 - NETWORK SPECIALIST III, UNIVERSITY INFORMATION SYSTEMS, DISTRIBUTED COMPUTING SERVICES, GRADE 55
Provide operational computer systems support for centrally managed servers within UIS Distributed Computing Services. Responsible for system installation and configuration, backup and disaster recovery planning and implementation, and troubleshooting and client support. Requires: B.A./B.S. in computer science or equivalent, proficiency with Microsoft based technologies including Windows Server, Active Directory, SharePoint and Exchange, knowledge of systems monitoring and security intrusion prevention tools, strong background in Windows PCs and networking, and five years of experience in systems support and related activities. (Josephine Tompkins)

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4656/F038 - DIRECTOR OF ACADEMIC INFORMATION TECHNOLOGY, OFFICE OF THE PROVOST, GRADE 56
Provide overall direction, management, support, representation and oversight of all information technology initiatives involving the Office of the Provost. Review and assess current uses and applications of technology and recommend solutions that enhance the operation and efficiency of the office and its constituencies. Lead and collaborate with internal units to research and promote optimal use of technology. Requires: B.A./B.S. or equivalent in computer science, engineering or business, (M.B.A. preferred), proficiency with TCP/IP networking, operating Systems, OOP programming languages, PHP, and Perl web programming, and seven years of progressive IT experience. (Joanne Letty)

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4707/F178 - TECHNOLOGY DIRECTOR, COLLEGE OF COMMUNICATION, ADMINISTRATION, GRADE 56
Establish the technical vision and lead all aspects of technology development for the college. Ensure that network, desktop, wireless and communications hardware and software is planned, forecasted, budgeted and supported. Foster leadership skills in members of the IT group. Create and maintain appropriate polices for vendor and project management, development and testing. Requires: B.A./B.S. (Master's degree preferred), understanding of multimedia, networking, web development and computer securities technology, working knowledge of technology (MAC, Windows, Avid Technologies, Final Cut Pro), and seven to ten years of experience working with diverse departments. (Josephine Tompkins)

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4786/G158 - NETWORK SYSTEMS ENGINEER SR, OFFICE OF INFORMATION TECHNOLOGY, GRADE 56
Deploy and administer the hardware & software comprising the Charles River campus network, including servers (DNS, DHCP & other administrative facilities), switches (gateways, routers, & concentrators), and transport systems (optical and electrical media, cross connect systems, & information outlets). Help ensure the utility, reliability, and consistency of the network. Provide needs analysis and recommendations regarding new and upgraded facilities and services. Monitor network performance & security and configure appropriately. Analyze & address problems with above systems as they occur. Requires: B.A./B.S. in engineering, computer science, or equivalent. Experience with the Internet, TCP/IP, Ethernet, DNS, and DHCP; familiarity with Cisco and 3COM equipment. Five years experience with packet networks and router technology, and seven or more years of Unix and Linux system administration,programming in C++ and PERL, and some SQL knowledge helpful; good communication and interpersonal skills required. (Joanne Letty)

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4617/E208 - LEAD DATABASE ADMINISTRATOR, UNIVERSITY INFORMATION SYSTEMS, ADMINISTRATIVE COMPUTING SERVICES, GRADE 57
Provide database management by establishing guidelines for database usage and performance tracking, monitor the system for possible performance problems, work with application developers to map out the "conceptual design" for a planned database in outline and manage the impact of new application systems on database performance and identify/address any obstacles, prior to production implementation. Ensure storage, archiving, backup and recovery procedures are functioning correctly. Install utilities and product upgrades, utilize computer center automation software to monitor the databases and ancillary systems. The database systems include Oracle 10g, ADABAS, DB2 UDB, PostGreSQL, and MSSQL. Requires: B.A./B.S. or equivalent in math or computer science, and eight to ten years of database installation, performance, tuning, technical staff supervision or data warehousing experience. (Josephine Tompkins)

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4632/E278 - SENIOR ARCHITECT/DATA WAREHOUSE SPECIALIST, UNIVERSITY INFORMATION SYSTEMS, APPLICATIONS, GRADE 57
Responsible for the design, development and support of the University Data Warehouse solution from concept through ETL to implementation. Provide team and technical leadership as well as hands on solutions. Develop and maintain standards, common processes and best practices relative to ETL architecture. Evaluate, explore and introduce new technologies and industry standards. Requires: B.A./B.S. or equivalent in math/computer science or technical training, solid ETL architecture and warehouse development skills, extensive experience with one or more ETL tools (e.g. Informatica, Oracle Data Warehouse Builder, and/or IBM DataStage), strong commitment to application /BI development support, ability to work independently and equally able to work as part of a team, strong interpersonal and communication skills, and ten years of programming and data warehousing experience. (Josephine Tompkins)

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4475/C118 - ASSISTANT DIRECTOR OF APPLICATION SYSTEMS, UNIVERSITY INFORMATION SYSTEMS, APPLICATION SERVICES, GRADE 58
Provide application systems analysis and be responsible for the programming activities of several project teams. Review and evaluate employees work and prepare performance reports. Responsible for systems under development and currently in production. Prepare activity and progress reports regarding the activities of the application systems. Requires: B.A./B.S. or equivalent in computer science, and ten years of programming, system analysis and project leadership experience. (Josephine Tompkins)

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4543/D088 - PROGRAM MANAGER, UNIVERSITY INFORMATION SYSTEMS, GRADE 58
Implement executive and administrative governance of information technology initiatives to support the university’s strategic direction. Plan and manage the request and scoping process of projects, define, review and enhance the workflow. Communicate and meet with management on project governance issues, provide consultation and guidance to project managers and business analysts and define and scope new projects and analyze their alignment to strategic goals. Maintain and communicate project plan portfolio and research new project management and governance practices. Requires: M.A./M.S. or equivalent, and ten years of experience with strong decision making and leadership skills, exceptional time management, prioritization, organizational, written and verbal communications skills. (Josephine Tompkins)

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