If Injured at Work—Charles River Campus

It is vital that an employee injured at work immediately receive any necessary medical care. See below for a list of emergency contacts.

If you or a colleague is injured at work, please follow these steps:

  • If the injury is an emergency, call the Boston University Police at 617-353-2121. Call the Occupational Health Center at 617-353-6630 to report the injury and the hospital emergency room treating the injured employee. If the injured employee is a researcher or supporting research, you must also call BU’s Research Occupational Health Program at 617-414-7647.
  • If the Occupational Health Center is closed at the time of the injury, go to any area hospital or primary care physician. The Occupational Health Center is open Monday through Friday, 9 a.m. to 4:30 p.m.
  • The employee must schedule an appointment at the Occupational Health Center within 24 hours if he or she receives initial treatment outside the Occupational Health Center.
  • If the injury is not an emergency, the injured employee must be evaluated at the Occupational Health Center for injuries that occur during the Center’s normal hours of operation (M–F, 9:00 a.m.–4:30 p.m.)
  • Report the accident to the employee’s supervisor.
  • Secure the accident scene.
  • The accident should be analyzed by the supervisor.
  • Contact the Control Desk at the Facilities Management and Planning at 617-353-2105  and/or Environmental Health & Safety 617-353-4094 if a hazardous condition exists.
  • The supervisor must complete an Accident Report and Analysis form within 24 hours of the accident.
  • The employee should keep his or her supervisor informed of plans to return to work.

If Injured at Work—Contact Information

University Addresses and Telephone Numbers

Occupational Health Center
930 Commonwealth Avenue (entrance on Pleasant Street)
Phone: 617-353-6630
Fax: 617-353-6848

Risk Management
25 Buick Street
Phone: 617-353-3020
Fax: 617-353-8028

Human Resources
910 Commonwealth Ave
Phone: 617-353-2380
Fax: 617-353-0088

Environmental Health & Safety
704 Commonwealth Avenue, 2nd Floor
Phone: 617-353-4094
Fax: 617-353-5646

Disability Services
19 Deerfield Street
Phone: 617-353-3658
Fax: 617-353-5891

Faculty & Staff Assistance Program
270 Bay State Road
Phone: 617-353-5381
Fax: 617-353-7970

Boston University Police
32 Harry Agganis Way
Phone: 617-353-2121

Where to Go for Treatment


Occupational Health Center
930 Commonwealth Avenue (entrance on Pleasant Street)
Boston, MA 02215
Phone: 617-353-6630
Fax: 617-353-6848
Hours of Operation: 9:00 a.m.–4:30 p.m., M–F


In case of emergency or if the accident occurs when the center is closed, or if in doubt, go to the nearest hospital emergency room or call Boston University Police at 617-353-2121.

Area Hospitals

Boston Medical Center
Menino Pavillion
Emergency Department
751 Albany Street
Boston, MA 02118
Phone: 617-414-4075

Beth Israel Hospital
West Campus
Emergency Department
One Deaconess Road, W/CC-2
Boston, MA
Phone: 617-754-2323

Brigham & Women’s Hospital
Neville House
Emergency Department
75 Francis Street
Boston, MA
Phone: 617-732-5640

St. Elizabeth Hospital
William F. Connell
Emergency Department
736 Cambridge Street
Brighton, MA
Phone: 617-789-2666

For all work-related injuries or illnesses not seen initially at the Occupational Health Center, call the Occupational Health Center Call-In Line within 24 hours at 617-353-6630.