TERMS AND CONDITIONS OF THE RESIDENCE
LICENSE AGREEMENT
Summer 2008
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This document defines the terms and conditions of the Residence
License Agreement (Agreement) for a licensee (resident) in the University
residential system. The Summer 2008 housing rates listed below are
for residence and dining plan, on a Residence License Agreement
basis, for 6-week and 12-week summer sessions.
All residence and dining plan rates are assessed on a per person
basis. Rates for programs that do not follow this schedule will
be determined by the Office of Housing.
A dining plan is mandatory for all residents assigned to dormitory-style
residences. With the dining plan, a Convenience Points account will
also be opened for these residents, enabling them to purchase Convenience
Points if they choose to do so.
Residents assigned to apartment-style residences may elect to be
on an optional dining plan and/or Convenience Points Plan.
Licensees and guarantors must settle their student account, in
full, by the first day of each summer session. The assigned residence
accommodation and dining plan are exclusively for the use of the
licensee. The University reserves the right to increase its residence
and dining plan rates, including the right to assess increases in
energy costs. If assessed, increases shall be applied in the form
of a pro rata adjustment. Boston University shall not be responsible
for any delay or nondelivery of utilities or other services to residence
facilities that are beyond the University's control.
Boston University, at its sole discretion, reserves the right to
assign and reassign students in the residential system or to revoke
and terminate any Agreement at any time for any reason set forth
or referred to in this document. In the event that any such reassignment
occurs to a residence accommodation with a residence rate higher
or lower than the rate for the accommodation initially assigned,
a supplemental charge or credit will be made for the pro rata portion
of the difference.
Residence rates
| Dormitory-style residences
(dining plan required) |
6-week |
12-week |
| |
Double- or triple-occupancy room |
$1,033 |
$2,066 |
| |
Single-occupancy room |
$1,363 |
$2,726 |
| Apartment-style residences
(dining plan participation is optional) |
| . . . with multiple-occupancy bedrooms
|
6-week |
12-week |
| |
Studio (one-room) apartment for 2
students |
$1,296 |
$2,592 |
| |
One-bedroom apartment for 2 students
- two persons per bedroom |
$1,296 |
$2,592 |
| |
Two-bedroom apartment for 4 students
- two persons per bedroom |
$1,296 |
$2,592 |
| |
|
|
|
| . . . with single-occupancy bedrooms
|
|
|
| (as noted there are limited number
of single-occupancy units) |
6-week |
12-week |
| |
Studio (one-room) apartment for 1 student only
|
$1,558 |
$3,116 |
| |
One-bedroom apartment for 1 student only |
$1,558 |
$3,116 |
| |
Two-bedroom apartment for 2 students
- one person per bedroom |
$1,558 |
$3,116 |
Dining plan rates
| Dining plan options
|
6-week |
12-week |
| |
10 Plus - any 10 meals*, Monday
through Sunday |
$606 |
$1,212 |
| |
14 Plus - any 14 meals*, Monday through Sunday |
$785 |
$1,570 |
| |
19 Plus - all 19 meals*, Monday through Sunday |
$937 |
$1,874 |
| |
|
|
|
| Convenience Points**
may be purchased in addition to dining plans in initial amounts
of $100, $200, $300, or in any other increment of $25. |
* Meals may be used for all-you-care-to-eat breakfast, lunch, brunch,
or dinner meals at the summer residence dining room.
** Convenience Points may be used like cash to buy additional meals
served at the summer residence dining room, or to dine at any of
the on-campus retail dining locations open during the summer on
an à la carte basis, or at Campus and City Convenience stores,
Barnes & Noble at Boston University, University Computers, Agganis
Arena concessions, most vending machines on campus, and laundry
machines in the larger residences.
Terms and Conditions of the Residence License Agreement
Term/Cancellation
The licensee and guarantor will be held responsible for all residence
and dining plan rates for the duration of the summer program for
which a licensee and/or guarantor signed a Residence License Agreement,
except under the following conditions:
- Written notice of cancellation is received by the Office of
Housing before 5 p.m. on May 16, 2008 for Summer Session 1 or
both Summer Sessions 1 & 2, and before 5 p.m. on June 27,
2008 for Summer Session 2. In the case of special summer programs,
written notice of cancellation must be received or postmarked
before 5 p.m. on the business day prior to the start date of housing
for the program noted on the Summer 2008 Residence License Agreement.
All notices of cancellation must be in writing. A summer housing
cancellation form may be filed in person at the Office of Housing,
25 Buick Street, Boston, MA 02215 or written notice mailed by
certified, registered, or express mail, with a return receipt
request; or
- The licensee takes a leave of absence or withdraws officially
from the University and is eligible for credits in accordance
with the schedule in Credits
of Residence and Dining Plan Rates Upon Withdrawal or Termination.
If one of the above conditions applies, a student must also complete
the housing checkout procedures detailed here:
- A Checkout Room Condition Report form must be completed and
signed by the resident and by a residence staff member, and the
completed form returned to the residence office.
- The resident's belongings must be removed from the residence
facility.
- The residence accommodation must be left in clean and habitable
condition.
- The resident should complete a mail forwarding/change-of-address
card.
- The keys must be returned, in person, by the resident to the
residence office.
Failure to complete these checkout procedures may result in additional
charges being assessed to the resident. The end of the summer checkout
procedures are the same as above, with the exception of completing
a Checkout Room Condition Report form.
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Eligibility
The University's residence facilities are primarily intended for
occupancy by its registered students, matriculating Boston University
students, or students in an officially recognized Boston University
special summer program. Students shall be eligible for residence
privileges if they are registered students as determined by the
University Registrar and have settled their accounts as determined
by Student Accounting Services. Both registration and settlement
of accounts must be completed in accordance with established policies
and procedures. Students shall be ineligible for residence privileges
if they are withdrawn officially or unofficially, suspended, or
expelled from the University.
To be eligible for on-campus housing during the summer term, visiting
students must have graduated from high school and reached the age
of 16 or be at least 18 years old by the first day of class
of the summer session enrolled.
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Dining Program/Boston University Terrier
Cards
Each resident will be issued a Boston University Terrier Card (Terrier
Card). Each resident with a dining plan must present this Terrier
Card at the dining location in order to be served. The Terrier Card
is also used for residence access on campus. The Terrier Card must
be carried at all times and may not be used by anyone other than
the resident named on the card; it remains the property of the University
and must be surrendered to the University upon demand. Alteration
or use of the card for any unauthorized purpose will result in confiscation,
financial penalty, and/or disciplinary action.
If the Terrier Card is lost, damaged, or stolen, the student should
report this in person, by telephone, or in writing to Boston University,
Terrier Card Office, 775 Commonwealth Avenue, lower level, Boston,
MA 02215, 617-353-9966, Monday - Friday, 9 a.m. - 5 p.m.; or in
person at the summer residence dining room office Saturdays, Sundays,
and holidays, noon - 5 p.m. If the student reports loss or theft
of the card within 2 business days, the student will be liable for
$50, or for the amount of the unauthorized use before the student
notifies the Terrier Card Office (or the summer residence dining
room office on Saturdays, Sundays, or holidays), whichever is less.
If the student fails to notify the Terrier Card Office (or the summer
residence dining room office on Saturdays, Sundays, or holidays)
within 2 business days of the loss or theft of the card, his/her
maximum liability increases to $500 or the amount of the unauthorized
use, whichever is less. A lost, damaged, or stolen Terrier Card
can be replaced at the Terrier Card Office for a fee of $30. Multiple
replacements may result in additional fees up to $50 in each instance.
Licensees assigned to dormitory-style residences who do not choose
a dining plan will be assigned to the 14 Plus with no Convenience
Points. Optional Dining Plan and Convenience Points Plan Agreements
for residents assigned to apartment-style residences will be available
with the beginning of summer housing. Dining plan change requests
for Summer Session 1 or both Summer Sessions 1 & 2 will be accepted
through Friday, May 23, 2008. Change requests for Summer Session
2 will be accepted through Friday, July 11, 2008. In the case of
special summer programs, change requests will be accepted through
the end of the day on the first Friday following the start date
of the program. To change dining plans, students must bring their
Terrier Card to the Terrier Card Office and complete a dining plan
change form. Changes will become effective on the first Monday following
the submission of the change request. The summer dining week begins
on Monday. There may be costs associated with dining plan changes.
During the summer, on Saturdays, Sundays, and University holidays,
residence dining service will be for brunch and dinner only. There
is no refund given for unused meals.
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Residence Assignments
Summer residence assignments are made as Summer 2008 Residence
License Agreements, Assignment Interest Forms (if applicable), and
housing guarantee payments are received by the Office of Housing.
An attempt will be made, on a space-available basis, to accommodate
an applicant's interests. Specific assignments are not guaranteed
and a resident may be reassigned to an accommodation other than
an interest indicated. Interest in a specific residence, residence
type, or residence rate does not guarantee placement in such. The
residence rate the resident and guarantor must pay shall be higher
if a licensee is assigned to a more expensive residence accommodation
than any of the interests indicated by the applicant. Residences
are not air conditioned.
Room change requests will not be granted during the summer
housing period because of the brief duration of this Agreement.
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Roommate Information
The University may provide a resident's full name Boston University
e-mail address (if applicable), and permanent home address to all
assigned roommates, unless the resident has submitted a written
request indicating that such a release is not authorized.
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Reassignment or Termination of Residence
Privileges
The University may reassign a resident to a different accommodation,
to a temporary accommodation, or increase or decrease the number
of residents assigned to any residence accommodation if the University,
in its sole discretion, deems such reassignment necessary or advisable.
Reassignment may occur as a sanction for a resident's failure to
comply with any rule/regulation, in the interests of health or safety,
or for the more prudent use of resources or efficient administration
of the residential system.
In situations where a resident, or his/her guest, causes damage
or injury or imminent threat of damage or injury to life, health,
safety, or property in or about a residence facility, the University
may immediately terminate this Agreement and expel the resident
from the residential system or take any other steps it deems necessary.
The University may terminate this Agreement and require a resident
to vacate the residential system by giving ten (10) days written
notice to vacate for any of the following reasons:
- If the resident is or becomes ineligible to be a resident.
- If the resident fails, for any reason, to comply with any provisions
of this Agreement, or any rule/regulation established at any time
by the University.
- If the University, in its sole discretion, deems such termination
necessary or advisable.
In the event that this Agreement is terminated, the University
shall have the unconditional right to take complete possession of
the residence accommodation, by any lawful means, without being
guilty of any manner of trespass and without prejudice to any other
remedies. In the event that this Agreement is terminated by the
University and if the licensee completes the housing checkout procedures
detailed in Term/Cancellation, the licensee
is eligible for credits in accordance with the schedule in Credits
of Residence and Dining Plan Rates Upon Withdrawal or Termination.
Failure to comply with a notice to vacate may result in liability
for all residence and dining plan rates hereunder and beyond a resident's
last day of attendance and/or in civil or criminal trespass charges
being filed against the resident.
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Rules/Regulations
Residents must comply with the terms and conditions in this document
and abide by all the policies, procedures, rules, regulations, and
codes established by the University. These terms and conditions
include, but are not limited to, all academic, nonacademic, residential,
and conduct policies set forth in the Code of Student Responsibilities,
the Boston University Lifebook,
the Terms and Conditions of the Convenience
Points Plan Agreement, and the official
Office of Housing website. Boston University's alcohol and drug
policies are detailed in the Boston University Lifebook.
The resident agrees to be responsible for reading and knowing all
such materials and revisions, and abiding by their contents.
Residents must abide by all the directives, rules, and regulations
which may be promulgated and established by staff from the Offices
of Housing and Residence Life, in the interests of health, safety,
the proper conduct of residents, and the orderly and efficient operation
and administration of the residential system. Residents must attend
all residence, house, floor, and individual meetings as they are
convened by the Offices of Housing and Residence Life throughout
the summer. The resident is responsible for knowing and abiding
by any materials and information discussed and/or distributed at
any such meetings.
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Conduct
Residents must respect the rights of other residents of the facility.
All residence facilities will be reasonably quiet at all times,
and specific quiet hours will be in effect as established by the
University. Residents shall not make or permit their guests to make
any disturbing noise or other nuisance in or about the interior
or exterior of the residence facility that will interfere with the
rights or well-being of others.
Residents are prohibited from engaging in conduct in or about any
residence facility which poses a threat to the health or safety
of persons or property, which interferes with the rights or well-being
of others, or which violates any provision of this Agreement, or
any rule/regulation of the University or any applicable law.
Residents shall be responsible for the conduct of their guests
(guests shall in all instances include family, friends, or relatives),
who must also respect and comply with all rules/regulations while
in or about the residence facility. Any breach by any such guests
shall be deemed to be a breach by the resident.
Residents are prohibited from activating, without reasonable cause,
fire-alarm systems, thereby producing false alarms, or damaging
any fire-safety equipment or discharging or tampering with fire-safety
equipment without a fire or the reasonable threat of a fire being
present.
The following are prohibited: animals and pets of any kind (except
for trained guide dogs for the blind or deaf, with the prior permission
of the Office of Housing), heating and food preparation appliances
(other than University rental program MicroFridge units and hot-air
popcorn poppers), refrigerators whose capacity is in excess of four
(4) cubic feet, cinder blocks, waterbeds, gasoline-powered vehicles,
electric blankets, air conditioners, torchère-style halogen
lamps, and ultraviolet tanning lamps; except that in apartment-style
accommodations, refrigerators and food preparation appliances, as
deemed appropriate by the Office of Housing, shall be permitted.
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Guest Privileges
The privileges of having guests in the residence facility or in
the residence assigned to a resident is subject to all University
policies. Boston University's visitor and overnight guest policy
is detailed in the Boston University Lifebook.
Residents who wish to invite guests may be required to obtain prior
approval from the University. Residents are expected to know and
to comply with all procedures and restrictions applicable to their
residence facility. Residents who fail to comply with the rules/regulations,
or whose guests impinge upon the rights or well-being of others,
shall be subject to loss of guest privileges and to other disciplinary
sanctions. Guests whose actions are or whose presence in the residence
facility is in violation of the rules/regulations of the University
will be considered trespassers.
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Smoking
Smoking is prohibited in University student residences.
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Disciplinary Action
Residents are expected to abide by all rules/regulations established
by the University and by applicable law. Residents who fail, for
any reason, to comply with any provision of this Agreement, or any
rule/regulation established at any time by the University, will
be subject to disciplinary action. The University will use reasonable
efforts to enforce such rules/regulations, but in no event, provided
it has acted in good faith, shall it be liable to a resident or
guest for any failure to enforce such rules/regulations.
Disciplinary action may result in a range of sanctions including,
but not limited to: revocation of guest privileges, reassignment
to another accommodation, termination of this Agreement, expulsion
from the residential system, refusal to accept future Agreement
applications, or dismissal from the University.
The University may also pursue legal remedies against students,
where appropriate, by means of civil action and/or criminal prosecution.
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Loss or Damage
The University's insurance program is limited to coverage of University-owned
property. Every resident is encouraged to obtain/carry adequate
personal property insurance and health insurance. Subject to the
provisions of applicable law, the University shall not be liable
directly or indirectly for personal injury, loss, and/or damage
to personal property of a resident, guarantor, legal guardian, or
guest caused by fire, theft, or any other cause, whether such personal
injury, loss, or damage occurs in a residence facility or elsewhere
on or off the University campus. The resident and guarantor expressly
authorize the University to receive and sign for all personal property
and goods delivered to the student's residence accommodation or
facility.
As licensees, residents shall indemnify and hold the University
harmless from all loss, damage, or liability to any person arising
from any nuisance made or suffered in or around the residence accommodation
or facility by the resident or guest, or from any carelessness,
negligence, or improper conduct of such resident or guest.
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Residence and Facility Condition/Care of Premises
Each resident is responsible for the care of University property
in the residence accommodation and, as determined by the University,
in the common areas of the residence facility. No resident may paint,
put nails or screws in, make holes in, or otherwise alter or damage
the residence accommodation or any other part of the residence facility,
without on each occasion obtaining prior written consent from the
appropriate University administrator. The cost of any repair or
cleaning or damage or loss to the residence facility will result
in appropriate charges to the resident(s) responsible for violating
this policy. Residents are prohibited from removing any furnishings
from their accommodations.
Each resident is required to verify and sign a Room Condition Report
form upon checking in to the residence accommodation. In instances
when the resident fails to sign this form, the Office of Housing
will assume an initial level of "good condition" for the furnishings
and equipment. Each resident may be responsible for a prorated assessment
in the event of damage or loss to the accommodation or to common
areas of the residence facility if the damage or loss is reasonably
determined by the University to have been caused by carelessness,
negligence, or improper conduct by the residents or their guests
but cannot be attributed to specific individuals.
Each resident shall be responsible for keeping the residence accommodation,
including all the furnishings and equipment, clean and safe, and
for maintaining the cleanliness and order of public areas and lavatories.
Residents are prohibited from placing any garbage or trash or other
receptacles, vehicles, bicycles, or other articles in the halls
or other common areas or passageways of the residence facility.
The University reserves the right, at the expense of the licensee
and/or guarantor, to remove personal property stored or placed in
common areas in violation of this Agreement. Such property shall
be deemed to have been abandoned and shall not be returned to a
claimant without satisfactory proof of ownership and payment of
all expenses of removal and storage.
Residents may not remove windows or screens or throw objects from
windows, fire escapes, doors, or other exterior parts of the residence
facility. Residents may post or hang signs, posters, banners, and
the like on the walls of, or in or about, the residence facility
only as permitted by University policy.
Residents are prohibited from removing, changing, installing, or
replacing any locks in a residence accommodation or facility. It
is prohibited to duplicate keys to any University residence accommodation
or facility.
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Residence Inspection
The University reserves the right for its designees to enter and
inspect a residence accommodation in the interests of the health,
safety, and proper conduct of the residents, or the orderly and
efficient administration and operation of the residential system,
or to maintain or repair the premises. Entry may be made at any
time, whether or not the resident is present, and without prior
notice to the resident, if emergency, health, or safety circumstances
warrant such entry or if there are reasonable grounds to believe
that any substance, material, or item is being kept or used on the
premises in any manner prohibited by law, by this Agreement, or
by the rules/regulations of the University. Any such substance or
item may be impounded by the University's representatives without
prior notice. Any necessary cost of such removal shall be the responsibility
of the licensee who introduced the prohibited substance or item.
Entry may also be made without prior notice, during normal hours,
for the purpose of conducting nonemergency inspections and repairs
or for the purpose of showing the premises.
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Solicitation
Solicitation, sale, or promotion of any goods or services by any
person or company is prohibited within residence facilities except
as approved in writing by the Director of Housing.
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Additional Remedies
In addition to all other rights and remedies contained in this
Agreement or applicable law, the University may withhold official
transcripts, degrees, and diplomas from the student until financial
obligations of the licensee or guarantor under this Agreement have
been settled. It has been and remains the policy of the University
that no student shall receive a diploma, degree, or any other official
recognition of work completed until all amounts due for occupancy
of University owned or operated residence facilities and for dining
plan or points entitlement have been paid in full.
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Bridge Housing
Residence dining service for Summer Session 2 students will end
after dinner on Friday, August 8, 2008. Residences will close for
Summer Session 2 students on Saturday, August 9, 2008 at 10 a.m.
Upon application, provided a student has both a valid Summer 2008
Residence License Agreement and a valid 2008–09 Residence
License Agreement, and depending on space availability, residents
may be allowed to remain in residence during the interim period,
known as Bridge Housing. Bridge Housing for summer students is from
Saturday, August 9, 2008 (the end of Summer Session 2) to Monday,
August 25, 2008 (the date students assigned to Bridge Housing move
into their 2008–09 academic year residence assignment).
Students must contact the Office of Housing, Assignments Area,
25 Buick Street, 617-353-3511, before the end of Summer Session
2 to apply for Bridge Housing. The Office of Housing will announce
a Bridge Housing deadline during the summer.
Students who apply for and are assigned to Bridge Housing will
be assessed an additional summer residence charge of $344, and may
be subject to reassignment. Please note that there is no on-campus
dining service available to students in Bridge Housing between Saturday,
August 9, 2008 and breakfast on Saturday, August 30, 2008.
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Waiver
The waiver of or breach of any condition of this Agreement shall
not be considered to be a waiver of any other condition. If any
condition of this Agreement should be held invalid, the remainder
of this Agreement shall be valid and enforceable.
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Credits of Residence and Dining Plan Rates
Upon Withdrawal or Termination
Residence and dining plan rates (excepting housing guarantee payments)
are credited according to the following schedule to Summer Session
1 and 2 students who take a leave of absence or withdraw officially
or unofficially from the University and complete the housing checkout
procedures in Term/Cancellation within 48 hours
of the effective date of their University withdrawal. Students who
fail to do so shall remain liable for all residence and dining plan
rates hereunder and beyond their last day of attendance. Residence
and dining plan rates (except housing guarantee payments) are credited
according to the following schedule to students whose Residence
License Agreement is terminated by the University and who complete
the housing checkout procedures in Term/Cancellation
by the date given notice to vacate. Exceptions to this credit schedule
may only be granted by the University's Housing Committee, at the
committee's sole discretion. All requests for exception to this
schedule must be submitted in writing to the University's Housing
Committee.
Summer Session 1
| |
Date of withdrawal |
Credit (percent) |
| |
Prior to first day of classes
(before May 20, 2008) |
100% |
| |
May 20 - May 25, 2008 |
80% |
| |
May 26 - June 1, 2008* |
40% |
| |
After June 1, 2008 |
0% |
Summer Session 2
| |
Date of withdrawal |
Credit (percent) |
| |
Prior to first day of classes
(before June 30, 2008) |
100% |
| |
June 30 - July 6, 2008* |
80% |
| |
July 7 - July 13, 2008 |
40% |
| |
After July 13, 2008 |
0% |
*Monday, May 26 and Friday, July 4, 2008 are observed holidays
and most administrative offices, including the Office of Housing,
Terrier Card Office, and summer residence offices, are closed.
Any person registered for a program that does not fall into one
of the aforelisted categories will receive a percentage credit as
determined by the Office of Housing based upon the length of the
program.
Above dates may change if the official academic calendar changes.
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Housing Guarantee Payments
The $200 summer housing guarantee payment is nonrefundable.
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Terms and Conditions of
the Convenience Points Plan Agreement
For valuable consideration exchanged herein, Boston University
(University) and student agree as follows:
This Convenience Points Plan Agreement will remain in effect as
long as the student is an officially registered student at Boston
University. Convenience Points balances will be carried over from
the end of one academic year to the beginning of the summer and
from the end of the summer to the beginning of the next academic
year.
Cancellation Credits
Convenience Points Plans for students whose student status at the
University is terminated for any reason will be cancelled and a
Convenience Points balance of $5 or greater will be rebated in full.
Continuing students have the option to request a rebate at the end
of the academic year or at the end of the summer if their unused
Convenience Points balance is $5 or greater. Rebate requests should
be made in person or in writing to Boston University, Terrier Card
Office, 775 Commonwealth Avenue, lower level, Boston, MA 02215.
If a Convenience Points rebate results in a credit balance on the
student's University account, then the student may submit a request
for a refund, in writing, to Student Accounting Services, 881 Commonwealth
Avenue, lower level, Boston, MA 02215.
Using Convenience Points
Convenience Points can be used in all on-campus dining locations,
for pizza delivery, at Campus and City Convenience stores, Barnes
& Noble at Boston University, University Computers, Agganis
Arena concessions, athletic concessions at the Case Center, most
vending machines on campus, and laundry machines in the larger residences.
The University reserves the right to add, change, or delete Convenience
Points locations at any time.
Buying Additional Convenience Points
Convenience Points can be purchased in increments of $25 at the
Terrier Card Office. Points can be paid for by check. During the
academic year, points may be charged to the student's account and
billed at a later date. Points purchased as a charge to the student's
account will be limited to $1,500 per semester during the academic
year. This includes initial and additional points purchased. To
pay by cash, the student should go to Student Accounting Services,
881 Commonwealth Avenue, lower level, and then bring the receipt
to the Terrier Card Office. During the academic year, additional
Convenience Points can also be purchased through the Student
Link, as a charge to the student's account and billed at a later
date.
Residence Access
Access and guest sign-in privileges for Convenience Points Plan
participants who live in on-campus residences are determined by
established University residence access policies. Students living
off campus who have a Convenience Points Plan only are not allowed
access to on-campus residences at any time unless they are signed
in as a guest. Convenience Points Plan participants living off campus
do not have guest sign-in privileges at any residence on campus.
Terrier Card
The University will provide the student with an appropriately encoded
Terrier Card which the student must present at the Convenience Points
entitlement location for service. The Terrier Card must be carried
at all times and may not be used by anyone other than the student
named on the card; it remains the property of Boston University,
and must be surrendered to the University upon demand. Alteration
or use of the card for any unauthorized purpose will result in confiscation,
financial penalty, and/or disciplinary action. If the Terrier Card
is lost, damaged, or stolen, the student should report this in person,
by telephone, or in writing to Boston University, Terrier Card Office,
775 Commonwealth Avenue, lower level, Boston, MA 02215, 617-353-9966,
Monday-Friday, 9 a.m.-5 p.m.; or in person to The Union Court Dining
Services Office, 775 Commonwealth Avenue, Saturdays, Sundays, and
holidays, noon-5 p.m. (During the summer the student should report
to the summer residence dining room office.) If the student reports
loss or theft of the card within 2 business days, the student will
be liable for $50, or for the amount of the unauthorized use before
the student notifies the Terrier Card Office (or the appropriate
Dining Services Office on Saturdays, Sundays, or holidays), whichever
is less. If the student fails to notify the Terrier Card Office
(or the appropriate Dining Services Office on Saturdays, Sundays,
or holidays) within 2 business days of the loss or theft of the
card, his/her maximum liability increases to $500 or the amount
of the unauthorized use, whichever is less. A lost, damaged, or
stolen Terrier Card can be replaced at the Terrier Card Office for
a fee of $30. Multiple replacements may result in additional fees
up to $50 in each instance.
In Case of Errors or Questions about Convenience Points
The student may request details of his/her Convenience Points Plan
account at the Terrier Card Office during the business hours noted
above. The student should contact the Terrier Card Office in writing
at the address noted above, or by telephone at 617-353-9966, as
soon as possible, if the student thinks there is an error or needs
more information about the Convenience Points Plan. The student
must contact the Terrier Card Office no later than 60 days after
the problem or error appeared, and (1) provide name and BU ID number,
(2) describe the error or question, and explain as clearly as possible
why the student believes there is an error or why more information
is needed, and (3) specify the dollar amount of the suspected error.
If the student contacts the Terrier Card Office orally, the Terrier
Card Office may require the student to send the complaint or question
in writing.
University's Policies and Procedures
During official vacation and closedown periods, locations accepting
use of the Convenience Points Plan may be closed, or operation and
use of the Convenience Points Plan may be limited. The University
does not provide dining service during the official vacation and
closedown periods. Food and related articles may not be taken from
a residence dining room, except as permitted by the University Dining
Services. Violations will result in disciplinary action. The University
reserves the right to inspect knapsacks and the like in order to
prevent loss. The University shall not be liable for any loss or
damage related to the Convenience Points Plan caused directly or
indirectly by any act of God, law or public policy, act or omission
of suppliers or carriers, strike, fire, flood, explosion, or other
circumstances beyond the University's reasonable control. The University
may terminate this Agreement (1) if the student fails to be registered
at the University or fails to complete payment/settlement of his/her
account in accordance with the University's policies and procedures
at any time during the term of this Agreement, or (2) if the student
fails to comply with the provisions of this Agreement or with any
relevant policy or procedure of the University, or any applicable
law.
Change in Terms
The University reserves the right to change the Terms and Conditions
of the Convenience Points Plan Agreement upon notice to student.
Governing Laws
This Agreement shall be governed by the laws of the Commonwealth
of Massachusetts.
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