Effective Monday, May 18th and throughout the summer, the hours of operation within the CRC mailrooms will be Monday through Friday, 9 am – 5 pm while the Fenway campus mailroom will be open Monday through Friday, 9 am – 6 pm. Should a mailroom be closed during regular business hours, please call the Residential Safety Office at 617-353-2307 or email dormmail@bu.edu and arrangements will be made for students to retrieve their packages.

If you’re an on-campus resident, you can find your mailing address in the My Housing portal on the Assignment History page. The proper way to have your mail addressed depends on your housing type. Please see the instructions below.

If you receive a package that won’t fit in an on-campus mailbox, we’ll notify you through email. You’ll need your Terrier Card to pick up packages in your residence mail room.

Please note that mail rooms are closed on all University holidays, recesses, and emergency closings. Regularly scheduled hours are typically amended around these periods.

During vacation and recess periods, mail is held for delivery until the break is over. At the end of the academic year, first- and second-class mail is forwarded for a limited time to the home addresses you have on file with the University.

For more specific information, click below.