When you check in, you will be given, and asked to sign for, the keys to your residence. Always make sure you lock your room when you leave and take your key.

If you lose your key or it is stolen, you should immediately report it to your residence office, your resident assistant, or the resident assistant on call.

If you are locked out of your room or apartment, you should contact your residence office, your resident assistant or the resident assistant on call. The RA or staff assistant will explain the lock-out procedure for your residence, and may provide you with a temporary key to be used for access to your room. If a temporary key is provided for your use, please note that you will be charged for a lock change if you do not return the temporary key within twenty-four hours.

It is not advisable to carry your keys and Terrier Card on the same key ring or holder.

Unauthorized possession, duplication, or use of keys that permit access to University facilities, including residences, is prohibited.

You are responsible for turning in your keys to your residence office whenever you move out of a residence, or if you move from one residence to another during the year. It is advised that you return your keys in person and get a key receipt. Residence office hours are 9 a.m. to 5 p.m. on weekdays and 7 p.m. to midnight each day. Do not give your keys to another resident or resident assistant to return for you; you may be billed for additional room, board, and lock/key charges if your keys are not returned properly.