Assistant Professor of Hospitality Marketing
Makarand Mody, Ph.D. joined the faculty at the Boston University School of Hospitality Administration (SHA) in the fall of 2015. He received his Ph.D. in Hospitality Management from Purdue University, and also holds a Master’s degree from the University of Strathclyde in Scotland.
Makarand has a varied industry background. He has worked with Hyatt Hotels Corporation in Mumbai as a Trainer and as a Quality Analyst with India’s erstwhile premier airline, Kingfisher Airlines. His most recent experience has been in the market research industry, where he worked as a qualitative research specialist with India’s leading provider of market research and insights, IMRB International. He has also consulted with companies on branding, service, and marketing strategy related issues and serves as a brand-standards evaluator for a mystery shopping company, Bare Associates International. His diverse industry experience complements his academic expertise to impart a real-world, yet conceptually-grounded understanding of business and management to his students.
Makarand’s research is based on different aspects of marketing and consumer behavior within the hospitality and tourism industries. He is published in leading journals in the field, including the International Journal of Hospitality Management, International Journal of Contemporary Hospitality Management, Tourism Management and Tourism Management Perspectives, among others. His work involves the extensive use of inter and cross-disciplinary perspectives to understand hospitality and tourism phenomena. Makarand also serves as reviewer for several leading journals in the field.
Mody, M., Day, G. J., Sydnor, S., Lehto, X., & Jaffe, W. (in press). Integrating country and brand images: Using the Product—Country Image framework to understand travelers’ loyalty towards responsible tourism operators. Tourism Management Perspectives.
Mody, M., Gordon, S., Lehto, X., & Adler, H. (in press). Study Abroad and the Development of College Students’ Travel Venturesomeness. Tourism Management Perspectives.
Mody, M., Tang, H., Gaulke, C., & Gordon, S. (in press). Examining the Personal and Institutional Determinants of Research Productivity in Hospitality and Tourism Management. Journal of Hospitality & Tourism Education. https://doi.org/10.1108/IJCHM-05-2014-0238
Suess, C., & Mody, M. (2017). The Influence of Hospitable Design and Service on Patient Responses. The Service Industries Journal.
Mody, M., Suess, C., & Lehto, X. (2017). The Accommodations Experiencescape: A Comparative Assessment of Hotels and Airbnb. International Journal of Contemporary Hospitality Management, 29(9). https://doi.org/10.1108/IJCHM-09-2016-0501.
Suess, C., & Mody, M. (2017). Hospitality healthscapes: A conjoint analysis approach to understanding patient responses to hotel-like hospital rooms. International Journal of Hospitality Management, 61, 59-72. https://doi.org/10.1016/j.ijhm.2016.11.004
Mody, M. (2016). Creating Memorable Experiences: How hotels can fight back against Airbnb and other sharing economy providers. Boston Hospitality Review, 4(2).
Mody, M., & Day, G. J. (2016). Heroic Messiahs or Practical Businessmen? The Narration and the Reality of Social Entrepreneurship in India. In P. J. Sheldon, R. Daniele & A. Pollock (Eds.), Social Entrepreneurship and Tourism. Springer.
Day, G. J. & Mody, M. (2016). Social Entrepreneurship Typologies and Tourism: Conceptual Frameworks for Social Entrepreneurship in Tourism. In P. J. Sheldon, R. Daniele & A. Pollock (Eds.), Social Entrepreneurship and Tourism. Springer.
Mody, M., Day, G. J., Sydnor, S., & Jaffe, W. (2016). Examining the Motivations for Social Entrepreneurship using Max Weber’s Typology of Rationality. International Journal of Contemporary Hospitality Management, 28 (6), 1094-1114. https://doi.org/10.1108/IJCHM-05-2014-0238
Mody, M., Gordon, S., Lehto, X., So, S., & Li, M. (2016). The Augmented Convention Offering: The impact of destination and product Images on attendees’ perceived benefits. Tourism Analysis, 21 (1), 1-15. https://doi.org/10.3727/108354216X14537459508739
Suess, C., & Mody, M. (2016). Gaming can be sustainable too! Using Social Representation Theory to examine the moderating effects of tourism diversification on residents’ tax paying behavior. Tourism Management, 56, 20-39. https://doi.org/10.1016/j.tourman.2016.03.022
Mody, M., & Day, G. J. (2014). Rationality of social entrepreneurs in tourism: Max Weber and the sociology of tourism development. International Journal of Tourism Anthropology, 3(3), 227-244. 10.1504/IJTA.2014.059839
Mody, M., & Day, G. J., Sydnor, S., Jaffe, W., & Lehto, X. (2014). The Different Shades of Responsibility: Examining Domestic and International Travelers’ Motivations for Responsible Tourism in India. Tourism Management Perspectives, 12, 113-124. https://doi.org/10.1016/j.tmp.2014.09.008