Brian1Brian Shockley
Assistant Dean, Finance & Administration 

BS, Bridgewater State University

MS, Boston University
Brian oversees all aspects of the daily operations of the School of Hospitality Administration. He works closely with the dean, professors and University-wide departments to successfully manage the financial, academic, staffing and building maintenance components. Brian is available to meet with current students for support, as well as prospective families to provide a detailed program overview.

DSC_0259Ahlea Isabella
Marketing and Operations Manager
BA, Pennsylvania State University 

MS candidate at BU
Ahlea provides support to the Assistant Dean with finance processes and organizes program events.  She manages our website, administers the mobile iPad labs and Visix system. Ahlea assists professors with iPad preparation for teaching, providing support, training and technical maintenance. She is also the layout editor for the Boston Hospitality Review industry journal.

Abby1Abby Raspallo
Director, Student Services 

BS, Rhode Island College

M.Ed, Providence College
Abby focuses on providing current and transfer students with guidance on course requirements, registration, tutoring, academic standing, graduation requirements, and many other academic issues. It is important that you check in with Abby at least once a semester to ensure you are on track and will graduate on time. Incoming freshmen are introduced to their college academic life through summer orientation sessions with Abby.

Meredyth Thomas
Director of Career Services & External Relations
BS, Boston University
Meredyth equips SHA students with the necessary tools to be successful with the career-related aspects of our degree. She is available to meet one-on-one for resume advice, interviewing skills and internship/job opportunities. Meredyth’s outreach to corporate recruiters nurtures industry relationships to bring companies to campus for recruitment, mock interview sessions and developmental skills workshops. Meredyth meets with all students from freshmen through seniors. Over their time at SHA, she will assist in the process of discovering what segment of the hospitality industry best suits them for a career position upon graduation.
Caitrin2Caitrin Thornhill                         

Assistant to the Dean

BA, Boston University

MSW candidate at BU
Caitrin assists the Dean and Assistant Dean in all educational, academic, development, travel, research and administrative functions.  As the liaison to University relations, Caitrin supports School initiatives, faculty searches & reappointments, curriculum approval, and development & alumni events.  She designs class & final exam schedules; supervises faculty support and work-study students’ projects; oversees annual SHA-hosted events; and facilitates student-group activities and prospective student visits.  Caitrin also coordinates the Dean’s Distinguished Guest Lecturers  and serves as the Secretary to the Dean’s Board of Advisors.

Gabrielle2Gabrielle Guarracino             

Staff and Events Coordinator

BA, Harvard University
Gabrielle provides administrative support to the faculty, staff, and students. She coordinates prospective student and School guest visits, coordinates all SHA events, and manages the reception area and work-study students.

Maureen2Maureen Ricciuti       

Career Services Coordinator

BA, Boston College

MA, George Washington University
Maureen provides career counseling and coordinates employer relations outreach for SHA students during the academic year. She also assists in executing on-campus corporate recruitment events including employer informational sessions and interviews.