Courtney Suess-Raeisinafchi

Assistant Professor of Hospitality Administration

Suess Raeis New

Courtney Raeisinafchi, Ph.D spent 6 years designing and developing hotels and restaurants with Jordan Mozer and Associates, Ltd., an architecture firm based in Chicago, IL, after completing a bachelors degree at the School of the Art Institute of Chicago where she studied architecture. Some notable projects she was involved in includes Marriott’s Renaissance Hotel, Times Square and Hotel 57 in Manhattan, NY; both hotels have received the International Hotel , Motel and Restaurant Society’s Golden Key Awards for Best hotel design. In addition, she worked for developer Jerry Kleiner, designing restaurants and night-clubs in the warehouse and meat packing districts of Chicago.

While drafting new proposals for hospitality projects for Jordan Mozer and Associates in Southeast Asia, she began a masters degree, studying hospitality administration, at the University of Nevada, Las Vegas (UNLV) in Singapore. After graduating, she continued to complete her doctoral degree in Hospitality Administration at UNLV in Las Vegas and studied towards a second masters degree in architecture at UNLV’s School of Architecture. In addition to her graduate studies, she was an instructor of Facilities Management and Sustainable Hospitality. She also contributed to the development of the new ‘Hospitality Design’ graduate program in the School of Architecture.

Courtney joined the Boston University School of Hospitality Administration in 2013. She teaches the Design and Development Class as well as Lodging Operations and Technology. She is an active quantitative researcher on the topics of hospitality development and built environments, as well as design and atmospherics impacts on consumer behavior.

Recent Publications

Mody, M., Suess, C., & Lehto, X. (in press). The Accommodations Experiencescape: A Comparative Assessment of Hotels and Airbnb. International Journal of Contemporary Hospitality Management.

Suess, C., & Mody, M. (2016). A conjoint choice modeling approach to understanding patient responses to hotel-like hospital rooms. International Journal of Hospitality Management.

Suess, C., & Mody, M. (2016). Gaming can be sustainable too! Using Social Representation Theory to examine the moderating effects of tourism diversification on residents’ tax paying behavior. Tourism Management, 56, 20-39.


Prereq: (SHA HF 100 or SHA HF 200)

This course provides an introduction to the operations and technology of the room division within hotel properties. Explores theoretical principles and operational tactics for management of front office, reservations,housekeeping and engineering functions. 4 credits, offered Fall & Spring.   [ 4 cr. ]

Prereq: (SHA HF 220 and SHA HF 270)

This course is designed to introduce students to the basic principles of facility planning, layout and design for hotel, dining, kitchen, public and service areas. At the completion of the course, students will be able to explain the design process common to all hospitality facilities, as well as the activities that occur during each phase of this process.   [ 4 cr. ]



  • BIA, School of Art Institute of Chicago, Chicago, IL
  • MHA, University of Nevada, Las Vegas – Singapore, Singapore
  • Ph.D, University of Nevada, Las Vegas, NV


Contact Information

Boston University School of Hospitality Administration
928 Commonwealth Avenue, Room 325
Boston, MA 02215