faculty handbook
Emergency, Safety, and Security Services
Boston University Police Department
| Emergency | 617-353-2121 |
| Non-emergency | 617-353-2110 |
The Boston University Police Department is the primary law enforcement and emergency services agency for the University's Charles River and Medical campuses, as well as for all property owned, leased, or occupied by the University, whether academic, commercial, or residential.
The Police Department operates twenty-four hours a day, and is located at 32 Harry Agganis Way. In addition to uniformed patrol, the department conducts criminal investigations, a number of community policing initiatives, and crime prevention programs available to all faculty, staff, and students.
Charles River Campus
The Police Department should be called in all emergencies, including fire and medical. Emergency response time is under five minutes anywhere on campus. In addition, suspicious persons or circumstances should be reported promptly to police, providing as much information to the police dispatcher as possible.
Escort Services
Walking escorts and van transport are available to faculty, staff, and students during the academic year while classes are in session and also during the Summer Term.
| Phone | 617-353-4877 |
| Hours of Service (regular) | Weekdays 8 p.m. until 2 a.m. Weekends 8 p.m. until 3 a.m. |
| Hours of Service (Summer Term) | Sunday through Thursday |
Physical Security audits and planning are conducted by the Office of Protective Services, which can assist departments and individuals in the selection of appropriate cost-effective monitoring and alarm systems.
Crime Prevention information on personal safety and office security is available through the Police Department. Officers are available to speak with both individuals and departments.
Physical plant emergencies (heat, plumbing, and the like) should be reported to the Buildings and Grounds Department.
| Office of Protective Services | 617-353-9866 |
| Buildings and Grounds Department | 617-353-2105 |
Boston University Medical Center Security Department
| Emergency | 617-638-5000 |
| Non-emergency | 617-638-4444 |
The BUMC Security Department is responsible for providing a safe and secure environment at the medical center. The department is comprised of sworn special police officers, non-sworn officers and a criminal investigations unit. The department offers crime prevention and community policing programs, self-defense and de-escalation training seminars, escorts and motorist assistance.
The Security Department operates twenty-four hours a day and should be contacted for all emergencies, which occur at the medical center, including the coordination of services provided by the Boston University Police Department, the Boston Police Department, the Boston Fire Department, Emergency Medical Services, and all external Public Safety Agencies.