Policies
Cancellations and Refunds
You may cancel your membership within three business days
of your join date and receive a full refund as per Massachusetts
General Law. After that, your membership can be terminated
on an involuntary or voluntary basis.
Cancellation
forms are available at the FitRec Front Desk during all hours
of operation. All cancellations must be completed at
the FitRec Front Desk. Cancellations are NOT accepted
through email.
If you are not able to pick up a form at the FitRec Front Desk, you may print out the form and fax it back to 617-353-5147.
 Membership Cancellation Form
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Involuntary Membership Cancellation
- Your status as a Boston University affiliate has changed
and you are no longer eligible for membership.
- If your plan is the one-time annual payment, your refund
will be prorated based on the unused months for the membership
year.
- If your plan is the one-time six month payment, your refund
will be prorated based on the unused months for the membership
period.
- If your plan is monthly dues, your membership will continue
until the last day of the month you became ineligible.
Voluntary Membership Cancellation
-
You choose to cancel your membership at any time, even
though your Boston University affiliation has not changed.
-
You must cancel your membership at the Membership Desk
and sign a membership cancellation form.
-
If your plan was the one-time
annual payment or one-time six-month payment:
- No refund will be given for the remainder of the
month in which you cancel your membership and your membership
will still be valid until the last day of the month.
- All membership cancellations must be received by
the 10th of the month in order not to be billed for
the following month.
- A $25 cancellation fee will apply to all one-time
annual payment cancellations and one-time six month
payment cancellations with the following exceptions:
- Changes in medical conditions
resulting in physical limitations (must receive
a physician’s note).
- 9 or
10 month contract employees who do not wish to retain
their membership during non-contract periods.
- Formal
leaves of absence and/or sabbaticals.
- For Alumni
only, if you have moved a distance greater than
20 miles from the Fitness and Recreation Center.
- Your refund will be calculated based on the amount
you paid minus the number of months used at the monthly
membership rate minus the cancellation fee.
- If your plan was monthly dues:
- No refund will be given for the remainder of the
month in which you cancel your membership and your membership
will still be valid until the last day of the month.
- All membership cancellations must be received by
the 10th of the month in order not to be billed for
the following month.
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