Contact Us

Undergraduate Students: Boston University Financial Assistance is happy to help you and your family with questions about how to apply for financial aid, eligibility criteria, and financing options. Upon enrollment, only with your consent can specific information about your records be disclosed to another party, including your parents. Via the Student Link you can consent to the release of certain information to a parent. You can also establish Share Link access for a parent to view certain academic and financial information. For more information, go to bu.edu/reg/ferpa. Click on “Privacy Preferences”.

MEET WITH YOUR ASSISTANT DIRECTOR:
Schedule an appointment to meet with your assistant director (see below) through your BU handshake account. In the upper right of the toolbar, select “Career Center” then “Appointments”. On the next page, select “Schedule an Appointment” then “BU Financial Assistance”. Select “type of appointment” based on the spelling of your last name, then select an appointment time from the display of your assistant director’s available times. Can’t use Handshake because you’re not enrolled this semester? No problem. Call us at the number below and we’ll schedule an appointment for you.


Telephone: 617-353-2965

Monday–Friday, 9 a.m.–5 p.m. Eastern Time

Since most questions are answered in our literature, we strongly encourage you to carefully review financial aid publications and our website prior to calling. Telephones are generally less busy later in the week, before noon or after 2 p.m. E.T.

Fax: 617-358-2792

Please do not fax documents that exceed ten (10) pages without prior approval from a BU Financial Assistance staff member. Our receipt of documents faxed to us can be confirmed only after two business days.

Written Correspondence:

Boston University Financial Assistance
881 Commonwealth Avenue
Boston, MA 02215

Address letters concerning your undergraduate financial aid to the assistant director responsible for your application. Your assistant director, unless you are a Metropolitan College undergraduate student, is designated by the first two letters of your last name:

A – CL Jess Klein LB – OK Hadley Williams
CM – GO Jade Franco OL – SH Blake Fox
GP – LA Chantel James SI – Z Ryan Beaudette
All Metropolitan College Undergraduate Students     Wyeth Howard

We recommend using First-Class U.S. Mail. Certified mail cannot be tracked or confirmed by BU Financial Assistance, as it is signed for at the University’s Mail Services.

Important note:

  • BU Financial Assistance routinely sends important communications to students at their Boston University email accounts. It is expected that students will check their email frequently and share important financial aid information with their parents.
  • Include your full name and Boston University student ID number in all communication.

Graduate Students: The Boston University graduate school or college where you enroll has financial aid information specific to your program of study on their website. Information about credit-based loans for graduate students is available here.

Military Service Members: Our financial aid advisors are trained to help military service members apply for benefits and financial aid. For personalized information and counseling, service members are encouraged to contact:

Stephen Coffey
Veterans Services Coordinator
881 Commonwealth Avenue, 5th Floor
Boston Massachusetts 02215
Phone: 617-353-3678
Fax: 617-358-2792
veterans@bu.edu

International Students: At Boston University international students are considered for a limited range of financial aid and scholarship opportunities.

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