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The FAQ system is organized by departments, topics, and subtopics.
You can search or browse within each department, within a specific
topic or subtopic inside a department, or throughout the entire
database. Departments, topics, and subtopics are accessed with the
tree control on the left side of the screen. The tree control expands
and collapses branches within departments and topics.
By clicking the triangular indicator  or
a red department link in the tree control, you can view the list
of topics within each department. You can drill further down into
the content by opening topics that have subtopics. Topics with subtopics
can easily be identified by the indicator. You can close opened
departments or topics by clicking again on the triangle indicator
that points down or
the red department link. Select a specific topic or subtopic by
checking the box in front of the label. You can select any number
of topics or subtopics within the tree control.
Matches to your search criteria are displayed, 10 per page, with
questions at the top of the page linking to the question and answer
further down the page. Click the More link to display subsequent
pages of answers that match your search. The instances of your search
term are highlighted.
Browse
To browse the entire database, simply click the Search button without
supplying a search term and without selecting any topics or subtopics.
To browse a specific topic or subtopic, turn on the checkbox next
to the item's name and simply click the Search button without supplying
a search term in the form field.
Search
To search the entire database, type your keyword in the search
field and click the Search button without selecting anything in
the tree control.
To search one or multiple topics or subtopics, turn on the checkboxes
next to the topic name(s), enter your search term in the search
box, and click the Search button. Only the selected topics and subtopics
will be searched.
Search for a specific question number
To find a specific question by its question number, enter the number
into the search box as in the following example:
id=111
Start a new search
To begin a new search or browse a new topic, simply click the
Clear button to return to the initial tree control.
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