Campus Planning & Operations’ professional groundskeepers have the responsibility of maintaining an extensive campus that reaches 1.8 miles along Commonwealth Avenue and from the Charles River south into Brookline, the Fenway Campus, and the Medical Campus in Boston’s South End.  

Our  Masonry Shop, with support from other trades, builds and maintains walkways, plazas, and courtyards. And the  custodial staff strives to keep it all free of debris and snow.  

Every effort will be made during snow removal operations to keep areas free from snow and ice buildup; however, conditions can change dramatically depending on temperatures, the rate of snowfall, and wind conditions. The use of public transportation during such times greatly helps in keeping parking lots free of vehicles and expediting the snow and ice removal process. 

For routine groundskeeping requests, see  Request Services. 

In an emergency, call our  Operations Service Center at 617-353-2105 if you are on the Charles River Campus or the Fenway Campus, or the Control Center at 617-358-4144 if you are on the Medical Campus.