Operations & Services
Operations & Services is the largest and perhaps most familiar division of Facilities Management & Planning. This division comprises the hundreds of custodians and skilled trades workers who maintain and improve the Charles River Campus to ensure a clean, attractive, safe, and sanitary environment for students, faculty, staff, and visitors.
- Custodial Operations
Custodians and their Area Managers work around the clock to clean and maintain dorms, classrooms, laboratories, and offices. Learn More | Request Services
The University employs an in-house staff of skilled trades workers to handle routine and emergency support for plumbing, heating/air conditioning, electrical systems, and more. Learn More | Request Services
- Operations & Services Center
The Operations & Services Center provides emergency response services 24/7, dispatching custodians, tradespeople, and local emergency responders. Learn More