If you have signed up for a Writing Assistance appointment and later realize you are not able to attend, you must cancel your appointment and then book a new appointment.
To cancel an appointment, send an email to email@example.com at least 24 hours prior to the start of your scheduled appointment. If you are not within the 24-hour window, you will be marked as Missed. As long as you cancel 24 hours prior to the start of the scheduled Writing Assistance appointment, you will not be marked as Missed.
As long as you email firstname.lastname@example.org to cancel your appointment 24 hours prior to the start of your scheduled appointment, you will not be marked as Missed.
Missed means that you did not attend an appointment as scheduled (either you did not come to the appointment or you were more than 15 minutes late). It is the policy of the ERC that once you have 2 Missed appointments, you will be unable to make or attend any future appointments until you have come to the office and spoken with one of the ERC’s professional staff about your attendance. If you feel you have received a Missed notification in error, please see the next question.
If you feel you have received a Missed appointment notification in error, or if you have any questions regarding Missed appointment emails, please email email@example.com.
Your Missed appointments only count against you for the current semester; all Missed appointment records are reset to zero once the new semester begins.
The ERC is located in the new Center for Student Services at 100 Bay State Road. Please report to the fifth floor of the Center for Student Services prior to the start time of your appointment. Your confirmation email will include the room number you need to report to.
Instructions to schedule a Writing Assistance appointment.
While a confirmation window will not appear, you will receive a confirmation email from the ERC, shortly after you have scheduled your appointment, that will contain the following information:
You will also know you have scheduled your appointment correctly if you refresh your home screen in TutorTrac and see Upcoming Appointments.
You can have one appointment on any given day, with one appointment in a week. You can schedule a second appointment on the seventh day after your first appointment.
The Writing Assistance program can work with these students through our Online Writing Support service.
Alumni are encouraged to use ERC Writing Assistance. Any alumni graduating in 2011 or later can simply use their BU ID and Kerberos password to log on. If you graduated prior to 2011, please email firstname.lastname@example.org to request a password for the TutorTrac system. Include your full name, telephone contact number, BU ID number, and your desired TutorTrac password. You will receive an email when your account is set up.
When searching for a Writing Assistance appointment on the TutorTrac system, you may have encountered some difficulty finding a writing assistance appointment that fits your schedule, or perhaps you have been notified that you are unable to make an appointment because you’ve reached your weekly or semester limit. If this is the case, you can check out Drop-In Writing Assistance hours (starting October 2nd), which are offered Wednesdays from 7-9pm in the 5th floor lobby of 100 Bay State Road.
If you have rechecked to see if any appointments have become available, and utilized Drop-In Writing Assistance hours, you may use the Writing Assistance Special Request Form found here, to request that an appointment be made available to you.
To understand the reasons behind why our Writing Fellows do not proofread, you should understand the difference between proofreading and revision.
The ERC’s Writing Fellows will offer advice about revision so that writers learn what sorts of problems to look for in future papers and discover strategies to correct or avoid them.
Read the Tips + Advice page for how to best prepare for your appointment.
ERC Writing Fellows are graduate-level students with a strong background in effective writing who offer writing advice and troubleshooting strategies for your projects.
Review the list of expectations of a Writing Assistance appointment.
No. We can offer you advice and strategies for self-proofing, though.
We can usually offer some sort of assistance with any type of writing, and we serve all BU students, staff, faculty, and alumni. If you are concerned about an unusual project, feel free to email us at email@example.com with questions.
No, your Writing Fellow will log you in for your visit.
If you’re trying to log into TutorTrac and it is slow to respond, please be patient and take a look at your web-browser’s progress icon. This is a good indicator that it is loading and might take a few extra seconds. If you’ve arrived at the ERC for an appointment and can’t log in, stop at the front desk and the ERC Student Desk Assistants will assist you.
Do you have additional questions that were not listed on this page? Please contact Gin Schaffer at 617-353-7077 or via email.