Scheduling a Writing Assistance Appointment

Please watch a demo on how to make a Writing Assistance Appointment (be sure to adjust your sound or use the closed captioning feature)

Or follow along with these written instructions:

  1. Go to the TutorTrac website: https://erctutor.bu.edu/
  2. Enter your BU Login name in the User Name field and your Kerberos password in the Password field (similar to how you log into Student Link).
    • If this is your first time using the system, you will need to verify your information.
  3. Select the Search Availabilities option to the upper left of the TutorTrac screen.
  4. Choose Writing Assistance in the first drop down menu.
  5. Select Writing Assistance again.
    • You may adjust the parameters of your time availability by clicking on the days you are available and the time ranges you are free.
    • We recommend that you leave the range as is so the system generates the maximum number of availabilities.
  6. Click the Search button at the bottom left.
  7. When you find an opening that works for your schedule, click on the time and a new window will open.
  8. Select the reason for your Writing Assistance appointment from the options listed
  9. In order to give the Writing Fellow a better idea of what you are having difficulties with, we strongly encourage you to add notes for the Writing Fellow in the Notes section.
  10. Click Save and you will have signed-up for your selected Writing Assistance appointment.
  11. TutorTrac will send you an email containing the Writing Fellow’s name, e-mail, the date, time, subject and location of your Writing Assistance appointment.
    • Please note that TutorTrac can only send email to your bu.edu account.
  12. The next time you log into TutorTrac, you will see a list of your upcoming appointments at the bottom of the Welcome Screen.
  13. You may schedule up to three appointments in a 10-day period. The 10 days are figured from the date/time of your first appointment.
  14. You must give 24 hours notice to cancel an appointment. To cancel an appointment, send an email to wfellows@bu.edu with your name and the time/day of the appointment you wish to cancel. Use the word CANCEL in the subject heading.
  15. Please note that if you arrive more than 15 minutes after the start of an appointment, TutorTrac will automatically mark you as Missed.

PLEASE NOTE: If you wish to communicate with us about your appointment, please email us at wfellows@bu.edu. This is the only email address from which you can expect a reply.

If you do not receive a confirmation email and/or you do not see your appointment appear on your welcome screen, this means that you were unsuccessful in making the appointment. Please wait for 5 minutes and refresh your screen/check your email once again. If you still don’t see your appointment or the email confirmation, try one more time to make the appointment.
For additional troubleshooting information, please click here.

Click here now to make your appointment via TutorTrac.

If you wish to make an appointment for writing assistance within the next 24 hours, you may call the ERC Front Desk at  617-353-7077 and inquire about open walk-in appointments for that day.