Educational Resource Center

Who We Are

ERC staff members are available to meet with students and assist in developing a personalized plan for academic success. To make an appointment, please fill out the individual advising request form.


Glenn Wrigley


As the Director of the ERC, Glenn Wrigley provides direction to all of the ERC’s programs and services, and oversees campus outreach and faculty relations. He enjoys meeting with students for individual advising appointments. In addition to his responsibilities at the ERC, Glenn is a Lecturer for Italian classes in the Department of Romance Studies within the College of Arts and Sciences.

about Glenn

Glenn Wrigley was born and raised in the Providence, Rhode Island area. He received his Bachelor’s degree in Italian Studies from the University of Rhode Island and a Master’s degree in Italian Language and Culture from Boston College. He then went on to obtain his Master’s degree in Foreign Language Education from New York University.

Glenn’s interests and passions in life include the following: his wonderful wife, his adorable sons Matthew and Evan, listening to music, teaching Italian, playing the guitar, riding his motorcycle, hunting, and fishing.

Christa Panciocco

Associate Director

As the Associate Director of the ERC, Christa Panciocco oversees the operations of the office.  Through her supervision of staff and graduate students, Christa has the opportunity to develop and support programs that will encourage academic success among BU students.  She welcomes meeting with students who want to learn more about time management, study skills and making the most of their BU experience.

about Christa

Christa is a graduate of the University of Maine where she earned both her undergraduate and graduate degrees in Education.  She loves working at Boston University.  Prior to joining the ERC staff, Christa was the Assistant Director of BU’s CAS Advising Office.  When she is not on campus, Christa enjoys time at home with her husband John, and three daughters, Caitlin, Elizabeth and Mary.   Together they love to ski and ice skate on their backyard rink.  Vacationing in Maine, Cape Cod and Disney World are definitely Panciocco family highlights.

Christa is an enthusiastic Boston sports fan.  While commuting into BU each day, she can be found listening to sports radio or reading the sports page.  Red Sox, Celtics, Bruins are top notch but during football season, Christa will be rooting for her favorite team, the New England Patriots!


lalamawhowearepicCecilia V. Lalama

Assistant Director for Mentoring and Outreach

As the ERC’s Assistant Director for Mentoring and Outreach, Cecilia Lalama works to create and maintain campus-wide outreach programs including Sophomore Strategies, academic skills workshops faculty collaborations and online resources. She also meets with students individually for academic counseling

about Cecilia

A New Jersey native who moved to Boston for her undergraduate degree at BU, Cecilia was convinced she would become a foreign correspondent and graduated with a degree in international relations.

Cecilia returned to BU as an employee after working at several newspapers and magazines as well as in radio and television. She completed a master’s degree in journalism, but while working and studying here, she discovered higher education and switched career paths.

mikewhowearepicMichael Lantvet

Assistant Director for Tutoring Services

As Assistant Director for Tutoring Services, Michael Lantvet has the privilege of working with students individually to help them acquire and refine the skills they need to succeed here at BU. He leads the Peer Tutoring program, Language Link, and serves as the staff adviser for the Orgo Prep program. Working with a wide variety of students has taught him that there is no single best way of navigating the college experience. Michael has been with the ERC since the fall of 2007.

about Michael

Michael Lantvet was born and raised in central New Jersey but left his home in the Garden State to attend UMass Amherst. While working on his Bachelor’s degree in Psychology, he dabbled in theater projects for fun and funded his education by pouring countless lattes, coffees, and sustaining numerous burns at a local coffee shop. He left Amherst for Boston where he enrolled at BU to obtain his Master’s degree in School Counseling from the School of Education.

Michael’s interests include a bit of an obsession with food, namely: engaging in discussions with fellow foodies, experimenting with recipes, culinary photography, and- most importantly- eating. He also enjoys beach excursions, travel, geeky science stuff, reading, gadgets and learning a little bit about a lot of things.

meganwebitepicMegan Clough Groshek

Retention Program Specialist

As the ERC’s Retention Program Specialist, Megan Clough Groshek works to retain and foster relatinships with students of all backgrounds, primarily focusing on international students’ needs. Megan also collaborates with staff and faculty across campus to help students develop the tools they need for academic success. She also meets with students individually for academic counseling.

about Megan

A Wisconsin native who recently moved to Boston, Megan has worked in the educational field for the last eight years where she specializes in working with international students and has considerable experience supporting students, staff, and faculty. Megan holds a Bachelor’s degree  in Communication from the University of Wisconsin-Milwaukee, a TESOL certification, and a Master’s degree in Higher Education from Iowa State University. Megan has lived and worked on three continents (North America, Europe, and Australia) and has traveled extensively to more than twenty-five countries.

In her free time, Megan enjoys Pilates, baking, spending time with her family and traveling.

Sarah Farkasfarkaswebsitepic

Staff Coordinator

As the Staff Coordinator for the ERC, Sarah co-manages front desk operations for the ERC-CCD on the 6th and 5th floors of the Center for Student Services. In her role, she oversees payroll for all ERC student employees, supports the ERC staff with administrative tasks, provides ongoing support for the student desk assistants, and works to ensure that all of the CCD and ERC’s visitors receive the highest quality service.

about Sarah

Sarah is a New York native (Long Island, though she’ll pretend she hails from Manhattan) who moved to Boston for graduate school after she obtained her Bachelor’s Degree in Philosophy at SUNY Stony Brook. After getting her Ph.D in Philosophy at Boston University, she taught philosophy at a number of colleges in the Boston area before switching gears and seeking out a career in student support.

Sarah enjoys binge-watching movies and television shows on Netflix, running (kind of), singing and acting (in a past life), and partaking in any conversation where she can talk about film and/or pop culture.

ACollinsworthAmy Collinsworth

Student Outreach Manager

As the Student Outreach Manager for both the Educational Resource Center and the Center for Career Development, Amy Collinsworth manages the Student Ambassador program as well as fosters relationships within BU to encourage student participation in academic support and career development services.

about Amy

Amy is a northern Illinois native and prior to moving to Boston, she also spent time living, working, and studying in Tennessee, Oregon, and Australia. She holds a bachelor of arts in marketing from Rockford University and a master of science in college student personnel from the University of Tennessee.  Her professional background includes working in MBA career management and undergraduate student leadership development.

Amy enjoys spending time with close friends, playing board games, taking Zumba and hip-hop classes, live music, and traveling.

TeslaTesla Abrego

Student Outreach Coordinator

Tesla supervises the Student Ambassador workforce and assists with publicizing academic support and career development programs.

about Tesla

Tesla holds a bachelor of arts in English Literature from Boston University. In her free time, Tesla enjoys spending quality time with family and friends, exploring new neighborhoods, and writing poetry.



mgordon websiteMaggie Gordon

Peer Tutoring Coordinator

Maggie coordinates the daily operations of the Peer Tutoring Program, ensuring that the program is running smoothly and effectively.  She works with tutors to help them provide the best tutoring to the students they work with.  She connects students and tutors and helps students access the resources they need to succeed at BU.

about Maggie

Maggie received a BS in Business Administration from the School of Management at Boston University. Growing up just outside of Boston, Maggie enjoys all of the New England seasons.  She loves any outdoor activity, particularly running, skiing, and hiking. She also enjoys reading and spending time with family and friends.


Career Development Cycle