Educational Resource Center

Who We Are

ERC staff members are available to meet with students and assist in developing a personalized plan for academic success. To make an appointment, please fill out the individual advising request form.


Glenn Wrigley


As the Director of the ERC, Glenn Wrigley provides direction to all of the ERC’s programs and services, and oversees campus outreach and faculty relations. He enjoys meeting with students for individual advising appointments. In addition to his responsibilities at the ERC, Glenn is a Lecturer for Italian classes in the Department of Romance Studies within the College of Arts and Sciences.

Glenn Wrigley was born and raised in the Providence, Rhode Island area. He received his Bachelor’s degree in Italian Studies from the University of Rhode Island and a Master’s degree in Italian Language and Culture from Boston College. He then went on to obtain his Master’s degree in Foreign Language Education from New York University.

Glenn’s interests and passions in life include the following: his wonderful wife, his adorable sons Matthew and Evan, listening to music, teaching Italian, playing the guitar, riding his motorcycle, hunting, and fishing.

Christa Panciocco

Associate Director

As the Associate Director of the ERC, Christa Panciocco oversees the operations of the office.  Through her supervision of staff and graduate students, Christa has the opportunity to develop and support programs that will encourage academic success among BU students.  She welcomes meeting with students who want to learn more about time management, study skills and making the most of their BU experience.

Christa is a graduate of the University of Maine where she earned both her undergraduate and graduate degrees in Education.  She loves working at Boston University.  Prior to joining the ERC staff, Christa was the Assistant Director of BU’s CAS Advising Office.  When she is not on campus, Christa enjoys time at home with her husband John, and three daughters, Caitlin, Elizabeth and Mary.   Together they love to ski and ice skate on their backyard rink.  Vacationing in Maine, Cape Cod and Disney World are definitely Panciocco family highlights.

Christa is an enthusiastic Boston sports fan.  While commuting into BU each day, she can be found listening to sports radio or reading the sports page.  Red Sox, Celtics, Bruins are top notch but during football season, Christa will be rooting for her favorite team, the New England Patriots!

mikewhowearepicMichael Lantvet

Assistant Director for Tutoring Services

As Assistant Director for Tutoring Services, Michael Lantvet has the privilege of working with students individually to help them acquire and refine the skills they need to succeed here at BU. He leads the Peer Tutoring program and the Orgo Prep program. Working with a wide variety of students has taught him that there is no single best way of navigating the college experience.

Michael was born and raised in central New Jersey but left his home in the Garden State to attend UMass Amherst. While working on his Bachelor’s degree in Psychology, he worked on theater projects for fun and funded his education by pouring countless lattes, coffees, and sustaining numerous burns at a local coffee shop. He left Amherst for Boston where he enrolled at BU to obtain his Master’s degree in School Counseling from the School of Education.

Michael’s interests include a bit of an obsession with food, namely: engaging in discussions with fellow foodies, experimenting with recipes, culinary photography, and- most importantly- eating. He also enjoys beach excursions, travel, geeky science stuff, reading, gadgets and learning a little bit about a lot of things.

Sarah Farkasfarkaswebsitepic

Assistant Director for Mentoring and Outreach

As the Assistant Director for Mentoring and Outreach at the ERC, Sarah works to foster and retain relationships with students of all backgrounds, primarily focusing on the needs of international students. She also collaborates with staff and faculty across campus through the delivery of workshops on avoiding plagiarism and learning styles. Sarah runs the ERC’s Language Link program, and also meets with students individually for academic skills counseling.

Sarah is a New York native (Long Island, though she’ll pretend she hails from Manhattan) who moved to Boston for graduate school after she obtained her Bachelor’s Degree in Philosophy at SUNY Stony Brook. After getting her Ph.D in Philosophy at Boston University, she taught philosophy at a number of colleges in the Boston area before switching gears and seeking out a career in student support.

Sarah enjoys binge-watching movies and television shows on Netflix, running (kind of), singing and acting (in a past life), and partaking in any conversation where she can talk about film and/or pop culture.

Photo of Jelani Clinton
Jelani Clinton

Student Support Specialist

As the Student Support Specialist, Jelani meets individually with students to discuss a variety of academic skills that will encourage a successful career at BU.


Jelani is a graduate of UMass Amherst, holding a BBA in Accounting from the Isenberg School of Management. After spending some time in public accounting, Jelani switched gears to higher education to pursue her passion for working with college students.

In her spare time, Jelani enjoys being in the company of family and friends, soaking up the sun at the local beaches in her hometown, and the “occasional” Netflix binge.

Tesla Abrego

Student Outreach Manager

Tesla supervises the Student Ambassador workforce and assists with publicizing academic support and career development programs.

Tesla holds a bachelor of arts in English Literature from Boston University. In her free time, Tesla enjoys spending quality time with family and friends, exploring new neighborhoods, and writing poetry.


Mandie Wilson

Peer Tutoring Coordinator

As Peer Tutoring Coordinator, Mandie ensures the tutoring program runs smoothly and oversees the tutoring staff. She enjoys helping students navigate the academic services offered at the ERC as well as other offices on campus.

Mandie was born and raised in San Diego but left the sunny coast of California to attend college in Massachusetts. After receiving her B.A. in Sociology, she worked as a case manager at various social service agencies in Boston before transitioning into student affairs and academic support.

Mandie is in love with coffee in all of its forms: pour over, cortado, cappuccino, you name it! She values spending time with her family and friends. She also enjoys contemporary art, vegetarian food, NPR, TV shows that make her laugh, TV shows that make her cry and exploring neighborhood parks.

Dominique Dixon

Staff Coordinator

As the Staff Coordinator at the Educational Resource Center, Dominique primary responsibilities are to supervise the Student Desk Assistants and guide students to the appropriate academic resources.

Dominique joined the Educational Resource Center in August 2016 from the Philadelphia, the City of Brotherly Love. She received Bachelor’s Degree in Psychology from Bucknell University.  Dominique enjoys long walks on the Waterfront, people watching at the Boston Public Gardens, and watching Netflix in bed with coffee. Usually, she’s cooking, talking to her housemates, shopping for home goods to decorate her house, and sitting on her porch with a book and more coffee.

Lauren Backus

Student Outreach Coordinator

As Student Outreach Coordinator, Lauren helps Tesla Abrego in supervising the Student Ambassador workforce and spreading the word about resources for the Center for Career Development and Educational Resource Center. She assists with events for both centers, and is also involved in leadership development initiatives among the Ambassadors.

Lauren joined the Center for Career Development and Educational Resource Center as Student Outreach Coordinator in November 2017. In her role, Lauren assists Tesla Abrego in supervising the Student Ambassador workforce and spreading the word about CCD and ERC resources. She holds a Bachelor of Arts in BU’s newly formed major of Cinema and Media Studies, and is so glad to be back on BU’s campus, in the heart of her favorite city. In her free time, Lauren likes exploring New England with friends and family, going on nature walks, reading, and watching old movies.


Career Development Cycle